Office & Compliance Coordinator – Health Services

Abound Health; Wilkesboro (NC); On-site; USD 42,000 - 56,000; Full time

Job summary

Abound Health is seeking an Office Manager to support our Wilkesboro & Boone, NC office. You will ensure smooth daily operations of the office while providing key administrative and compliance support to our clinical teams, Direct Support Professionals (DSPs), and clients.

If you're detail-oriented, customer-focused, and passionate about supporting others, this could be the role for you! Join a dedicated team in a collaborative environment that values accuracy, caregiving, and professional

Qualifications

• High School Diploma or GED required.
• At least 2 years of administrative, office management, or related experience.
• Strong communication, organization, and interpersonal skills.
• Proficiency in office software and comfort with database systems.

Responsibilities

• Clinical & Administrative Support
• Assist with SAR submissions, progress summaries, MAR follow-ups, and record audits.
• Monitor and maintain accurate DSP and client records in compliance with Medicaid and agency regulations.
• Track missing DSP notes and timesheets; communicate with DSPs to resolve issues.
• Assist with DSP training schedules, certifications, and onboarding processes.
• Submit and track DSP status changes and troubleshoot OnTarget and LMS system issues.
• Provide local recruitment and onboarding support.

Skills

Administrative experience

Office software

Communication skills

Multitasking

Education

HS Diploma or GED

Tools

Office software tools

Database systems

Job description

Abound Health is seeking an Office Manager to support our Wilkesboro & Boone, NC office. You will ensure smooth daily operations of the office while providing key administrative and compliance support to our clinical teams, Direct Support Professionals (DSPs), and clients.

If you're detail-oriented, customer-focused, and passionate about supporting others, this could be the role for you! Join a dedicated team in a collaborative environment that values accuracy, caregiving, and professional