Office & Compliance Support Specialist

Abound Health; Northern (KY); Híbrido; USD 42 000 - 56 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health benefits

Dental plan

Wellness program

401(k) plan

Resumo da oferta

Abound Health is seeking an Office Manager to support our Wilkesboro & Boone, NC office. You will ensure smooth daily operations of the office while providing key administrative and compliance support to our clinical teams, Direct Support Professionals (DSPs), and clients.

Responsibilities include clinical and administrative support, assisting QPs with SAR submissions, maintaining Medicaid-compliant records, coordinating DSP training, and handling recruitment.

Qualificações

• High School Diploma or GED required.
• At least 2 years of administrative/office management experience.
• Strong communication, organization, and interpersonal skills.
• Proficiency in office software and familiarity with database systems.
• Ability to multitask in a fast-paced, team-oriented environment.
• Experience in behavioral health preferred.

Responsabilidades

• Provide clinical and administrative support to teams and clients.
• Assist QPs with SAR submissions, progress summaries, MAR follow-ups, and record audits.
• Maintain DSP and client records per Medicaid regulations.
• Track DSP notes and timesheets; resolve issues with DSPs.
• Assist DSP training schedules, certifications, and onboarding.
• Submit and track DSP status changes; troubleshoot OnTarget and LMS.
• Coordinate facility management, vendors, and office supplies.
• Organize staff, caregiver, and client events; create calendars.
• Conduct emergency drills and maintain documentation (Hazard Communication Binder).
• Support CPR/First Aid trainings and quality follow-ups.
• Attend staff huddles and provide clinical feedback.

Conhecimentos

Administrative experience

Communication

Organization

Interpersonal skills

Office software

Database systems

Multitasking

Behavioral health experience

Formação académica

High School Diploma or GED

Descrição da oferta de emprego

Abound Health is seeking an Office Manager to support our Wilkesboro & Boone, NC office. You will ensure smooth daily operations of the office while providing key administrative and compliance support to our clinical teams, Direct Support Professionals (DSPs), and clients.

Responsibilities include clinical and administrative support, assisting QPs with SAR submissions, maintaining Medicaid-compliant records, coordinating DSP training, and handling recruitment.