Office Clerk PT

Lowes Foods, LLC; Morehead City (NC); On-site; USD 17,000 - 25,000; Full time

Job summary

Lowes Foods, LLC seeks a Cashier/Guest Service Supervisor to ensure the fastest and friendliest checkout experience by consistently applying Guest Service Standards. You will manage cash, invoices, and related responsibilities at the front end, including security and performance reporting.

Responsibilities include cash office duties, deposits, payroll support, daily cash count, and guest service tasks to minimize wait times.

Qualifications

• Friendly, outgoing personality and ability to work with others.
• Ability to supervise people including training and development.
• Ability to read and understand information and direction.
• Knowledge of front-end operations and cash handling.
• Demonstrated math skills and comfort with computers.
• Must be at least 18 years old and able to stand for extended periods.
• Willingness to learn multiple tasks and technical requirements.

Responsibilities

• Sales, cash and invoice accounting tasks including weekly cash report.
• Process invoices, transfers, and beer/wine payments; maintain cash info.
• Prepare bank deposits and support cashier-related activities.
• Oversee payroll check approvals and daily cash count accuracy.
• Process guest needs such as money orders, stamps, lottery tickets, etc.
• Maintain cash office security and cashier tills; ensure supplies.
• Monitor Operator Activity Report and perform audits as required.
• Maintain daily front-end schedule to support guest service levels.
• Process guest orders to ensure No Noticeable Wait policy is followed.
• Perform other duties as assigned by management.

Skills

Friendly personality

Teamwork

Lift 25 lbs.

Read & understand information

Front end operations

Supervisory abilities

Multi-task learning

Effective communication

Must be 18+

Stand for long periods

Math skills

Computers proficiency

Job description

Overview

To supervise and provide every guest with the fastest and most pleasant checkout experience possible through consistent execution of Lowes Foods’ Guest Service Standards. Perform all functions associated with sales related assets.

Responsibilities

1. 1. Sales, Cash and Invoice Accounting
   • a. Prepare weekly cash report and accompanying documentation.
   • b. Maintain sales related information.
   • c. Process invoices and transfers as assigned.
   • d. Process beer/wine payments.
2. 2. Cash Related Activities
   • a. Prepare bank deposits according to policy.
   • b. Handle and oversee activities to support cashier (retail verification, loans, pick-ups, etc.)
   • c. Handle payroll check approval/cashing according to company policy.
   • d. Ensure that an accurate daily cash count is completed.
   • e. Process guest needs such as money orders, stamps, lottery tickets, etc.
   • f. Process returned checks according to policy.
3. 3. Cash Office Security
   • a. Ensure the security of the cash office and store funds.
   • b. Maintain accountability standards of cashier tills.
   • c. Maintain supplies needed for front end and cash office.
4. 4. Cashier/Guest Service Clerk Performance Reports
   • a. Monitor and analyze the Operator Activity Report.
   • b. Perform surprise cashier till audits, detail tape audits, and accuracy checks according to policy.
   • c. Maintain daily front-end schedule to ensure proper guest service level throughout the day.
5. 5. Process guest orders as needed to ensure the No Noticeable Wait policy is followed and consistently implemented.
6. 6. Perform all other duties as assigned by management.

Qualifications

1. 1. Friendly, outgoing personality.
2. 2. Ability to work well with others.
3. 3. Ability to lift 25 lbs. occasionally and 15 lbs. constantly.
4. 4. Ability to read and understand information and direction.
5. 5. Knowledge of front end operations.
6. 6. Ability to supervise people including training and development.
7. 7. Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
8. 8. Effective communication and guest service skills.
9. 9. Must be at least 18 years old.
10. 10. Ability to stand for extended periods of time.
11. 11. Demonstrate successful use of math skills.
12. 12. Ability to work well with computers.

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