Office Clerk PT

Lowes Foods; Garner (AK); On-site; USD 26,000 - 34,000; Full time

Job summary

Lowes Foods is seeking a Front-End Supervisor to ensure fast, friendly checkout and accurate cash handling. You will supervise cashiers, maintain cash office security, and ensure daily front-end operations meet guest service standards.

The role requires strong communication, math skills, and the ability to multitask while standing for long periods. Prior experience with front-end operations and supervisory tasks is preferred.

Qualifications

• Friendly, outgoing personality.
• Ability to lift up to 25 lbs occasionally and 15 lbs continuously.
• Ability to read and understand information and direction.
• Knowledge of front end operations.
• Ability to supervise people including training and development.
• Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• Effective communication and guest service skills.
• Must be at least 18 years old.
• Ability to stand for extended periods of time.
• Demonstrate successful use of math skills.
• Ability to work well with computers.

Responsibilities

• Supervise and provide guests with fast, pleasant checkout through Lowes Foods’ Guest Service Standards.
• Handle sales, cash, and invoice accounting including weekly cash reports and documentation.
• Process invoices and transfers, beer and wine payments as assigned.
• Manage cash office security, tills, and supplies.
• Monitor Operator Activity Reports and perform cashier audits and accuracy checks.
• Maintain daily front-end schedule to ensure guest service levels throughout the day.
• Process guest orders to follow the No Noticeable Wait policy.
• Perform other duties as assigned by management.

Skills

Friendly personality

Teamwork

Cash handling

Mathematical ability

Reading/comprehension

Supervisory potential

Multi-tasking

Communication

18+ years old

Endurance/standing

Computers usage

Guest service

Job description

Overview

To supervise and provide every guest with the fastest and most pleasant checkout experience possible through consistent execution of Lowes Foods’ Guest Service Standards. Perform all functions associated with sales related assets.

Responsibilities

• 1. Sales, Cash and Invoice Accounting
  • a. Prepare weekly cash report and accompanying documentation.
  • b. Maintain sales related information.
  • c. Process invoices and transfers as assigned.
  • d. Process beer/wine payments.
• 2. Cash Related Activities
  • a. Prepare bank deposits according to policy.
  • b. Handle and oversee activities to support cashier (retail verification, loans, pick-ups, etc.)
  • c. Handle payroll check approval/cashing according to company policy.
  • d. Ensure that an accurate daily cash count is completed.
  • e. Process guest needs such as money orders, stamps, lottery tickets, etc.
  • f. Process returned checks according to policy.
• 3. Cash Office Security
  • a. Ensure the security of the cash office and store funds.
  • b. Maintain accountability standards of cashier tills.
  • c. Maintain supplies needed for front end and cash office.
• 4. Cashier/Guest Service Clerk Performance Reports
  • a. Monitor and analyze the Operator Activity Report.
  • b. Perform surprise cashier till audits, detail tape audits, and accuracy checks according to policy.
  • c. Maintain daily front-end schedule to ensure proper guest service level throughout the day.
• 5. Process guest orders as needed to ensure the No Noticeable Wait policy is followed and consistently implemented.
• 6. Perform all other duties as assigned by management.

Qualifications

• 1. Friendly, outgoing personality.
• 2. Ability to work well with others.
• 3. Ability to lift 25 lbs. occasionally and 15 lbs. constantly.
• 4. Ability to read and understand information and direction.
• 5. Knowledge of front end operations.
• 6. Ability to supervise people including training and development.
• 7. Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• 8. Effective communication and guest service skills.
• 9. Must be at least 18 years old.
• 10. Ability to stand for extended periods of time.
• 11. Demonstrate successful use of math skills.
• 12. Ability to work well with computers.

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