Office Clerk PT

KJ's Market; Garner (AK); On-site; USD 17,000 - 28,000; Full time

Job summary

Lowes Foods is seeking a capable Cashier/Guest Service Clerk to supervise checkout operations and ensure fast, friendly service following Guest Service Standards. Responsibilities include cash handling, reporting, and maintaining cash office security while overseeing cashiers and front-end duties.

The role requires strong math, attention to detail, and the ability to work with diverse guests. Training and development aspects may be part of the job, with additional duties assigned by management.

Qualifications

• Friendliness and a welcoming demeanor are essential.
• Ability to work well with others in a fast-paced environment.
• Experience handling cash, giving change, and processing payments.
• Solid math skills for balancing tills and processing invoices.
• Ability to stand for extended periods and perform repetitive tasks.
• Attention to accuracy in cashier tills and daily cash reporting.
• Strong reading comprehension to follow policies and directions.
• Familiarity with front-end operations and retail POS systems.

Responsibilities

• Supervise and ensure fastest, most pleasant checkout experience per Guest Service Standards.
• Perform cash and invoice accounting and prepare weekly cash reports.
• Handle cash office security and cashier tills accountability.
• Monitor cashier activity reports and conduct till audits and accuracy checks.
• Process guest orders to maintain No Noticeable Wait policy.
• Perform other duties as assigned by management.

Skills

Friendly, outgoing personality

Team collaboration

Cash handling

Mathematical skills

Ability to stand long periods

Attention to detail

Reading and following directions

Front-end operations knowledge

Job description

Overview

To supervise and provide every guest with the fastest and most pleasant checkout experience possible through consistent execution of Lowes Foods’ Guest Service Standards. Perform all functions associated with sales related assets.

Responsibilities

• 1. Sales, Cash and Invoice Accounting
  • a. Prepare weekly cash report and accompanying documentation.
  • b. Maintain sales related information.
  • c. Process invoices and transfers as assigned.
  • d. Process beer/wine payments.
• 2. Cash Related Activities
  • a. Prepare bank deposits according to policy.
  • b. Handle and oversee activities to support cashier (retail verification, loans, pick-ups, etc.)
  • c. Handle payroll check approval/cashing according to company policy.
  • d. Ensure that an accurate daily cash count is completed.
  • e. Process guest needs such as money orders, stamps, lottery tickets, etc.
  • f. Process returned checks according to policy.
• 3. Cash Office Security
  • a. Ensure the security of the cash office and store funds.
  • b. Maintain accountability standards of cashier tills.
  • c. Maintain supplies needed for front end and cash office.
• 4. Cashier/Guest Service Clerk Performance Reports
  • a. Monitor and analyze the Operator Activity Report.
  • b. Perform surprise cashier till audits, detail tape audits, and accuracy checks according to policy.
  • c. Maintain daily front-end schedule to ensure proper guest service level throughout the day.
• 5. Process guest orders as needed to ensure the No Noticeable Wait policy is followed and consistently implemented.
• 6. Perform all other duties as assigned by management.

Qualifications

• 1. Friendly, outgoing personality.
• 2. Ability to work well with others.
• 3. Ability to lift 25 lbs. occasionally and 15 lbs. constantly.
• 4. Ability to read and understand information and direction.
• 5. Knowledge of front end operations.
• 6. Ability to supervise people including training and development.
• 7. Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• 8. Effective communication and guest service skills.
• 9. Must be at least 18 years old.
• 10. Ability to stand for extended periods of time.
• 11. Demonstrate successful use of math skills.
• 12. Ability to work well with computers.

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