Office Clerk PT

W. Lee Flowers; Garner (NC); On-site; USD 26,000 - 34,000; Full time

Job summary

Lowes Foods in Garner, NC, is seeking a Cashier Supervisor to oversee sales, cash handling, and front-end operations. The role focuses on delivering fast, friendly checkout experiences by adhering to Guest Service Standards and maintaining accurate cash operations.

The position requires supervising staff, handling daily cash duties, and ensuring compliance with security and process policies. Strong math and computer skills, plus excellent guest service, are essential.

Qualifications

• Friendly, outgoing personality.
• Ability to work well with others.
• Ability to lift 25 lbs. occasionally and 15 lbs. constantly.
• Ability to read and understand information and direction.
• Knowledge of front end operations.
• Ability to supervise people including training and development.
• Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• Effective communication and guest service skills.
• Must be at least 18 years old.
• Ability to stand for extended periods of time.
• Demonstrate successful use of math skills.
• Ability to work well with computers.

Responsibilities

• Sell, cash and manage invoices.
• Prepare weekly cash reports and related documentation.
• Maintain sales related information.
• Process invoices and transfers as assigned.
• Handle beer/wine payments.
• Prepare bank deposits according to policy.
• Support cashier with retail verification, loans, pick-ups, etc.
• Oversee daily cash count accuracy.
• Process guest needs such as money orders and stamps.
• Handle returned checks per policy.
• Ensure cash office security and accountability of tills.
• Maintain front end and cash office supplies.
• Monitor Operator Activity Reports and perform till audits.
• Maintain daily front-end schedule to ensure guest service levels.
• Process guest orders to uphold No Noticeable Wait policy.

Skills

Friendly personality

Teamwork

Lifting capability

Reading & direction comprehension

Front-end operations knowledge

Supervisory skills

Multitasking

Communication & guest service

Age requirement 18+

Stand for long periods

Math proficiency

Computer proficiency

Job description

Overview

To supervise and provide every guest with the fastest and most pleasant checkout experience possible through consistent execution of Lowes Foods’ Guest Service Standards. Perform all functions associated with sales related assets.

Responsibilities

• 1. Sales, Cash and Invoice Accounting
  • a. Prepare weekly cash report and accompanying documentation.
  • b. Maintain sales related information.
  • c. Process invoices and transfers as assigned.
  • d. Process beer/wine payments.
• 2. Cash Related Activities
  • a. Prepare bank deposits according to policy.
  • b. Handle and oversee activities to support cashier (retail verification, loans, pick-ups, etc.)
  • c. Handle payroll check approval/cashing according to company policy.
  • d. Ensure that an accurate daily cash count is completed.
  • e. Process guest needs such as money orders, stamps, lottery tickets, etc.
  • f. Process returned checks according to policy.
• 3. Cash Office Security
  • a. Ensure the security of the cash office and store funds.
  • b. Maintain accountability standards of cashier tills.
  • c. Maintain supplies needed for front end and cash office.
• 4. Cashier/Guest Service Clerk Performance Reports
  • a. Monitor and analyze the Operator Activity Report.
  • b. Perform surprise cashier till audits, detail tape audits, and accuracy checks according to policy.
  • c. Maintain daily front-end schedule to ensure proper guest service level throughout the day.
• 5. Process guest orders as needed to ensure the No Noticeable Wait policy is followed and consistently implemented.
• 6. Perform all other duties as assigned by management.

Qualifications

• 1. Friendly, outgoing personality.
• 2. Ability to work well with others.
• 3. Ability to lift 25 lbs. occasionally and 15 lbs. constantly.
• 4. Ability to read and understand information and direction.
• 5. Knowledge of front end operations.
• 6. Ability to supervise people including training and development.
• 7. Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• 8. Effective communication and guest service skills.
• 9. Must be at least 18 years old.
• 10. Ability to stand for extended periods of time.
• 11. Demonstrate successful use of math skills.
• 12. Ability to work well with computers.
• #LI-AB2