Office Clerk PT

Lowes Foods, LLC; Raleigh (NC); On-site; USD 36,000 - 48,000; Full time

Job summary

Lowes Foods, LLC in Raleigh, NC seeks a Front End Supervisor to provide fast, friendly checkout and uphold Guest Service Standards. You will supervise cashiers, handle invoices, and ensure accurate cash office procedures, while maintaining security and timely guest service.

The role requires reliable math, strong communication, teamwork, and the ability to train and develop staff in a busy store environment. You will contribute to a positive guest experience daily.

Qualifications

• Friendly, outgoing personality with good guest interaction.
• Ability to work well with others and supervise staff.
• Experience with cash handling, invoices, and daily reports.
• Strong math skills and basic computer use.
• Knowledge of front-end operations and cashier processes.
• Willingness to learn multiple tasks and software requirements.

Responsibilities

• Sell, handle cash, and manage invoices and transfers.
• Prepare cash reports and daily cash counts.
• Oversee cashier tills and cash office security.
• Monitor Operator Activity Reports and audits.
• Maintain daily front-end schedules for guest service.
• Perform other duties as assigned by management.

Skills

Friendly personality

Teamwork

Cash handling

Math proficiency

Reading comprehension

Front end operations

Supervisory skills

Training & development

Communication skills

Age 18+ requirement

Stamina for standing

Computer literacy

Job description

Overview

To supervise and provide every guest with the fastest and most pleasant checkout experience possible through consistent execution of Lowes Foods’ Guest Service Standards. Perform all functions associated with sales related assets.

Responsibilities

• 1. Sales, Cash and Invoice Accounting
  • a. Prepare weekly cash report and accompanying documentation.
  • b. Maintain sales related information.
  • c. Process invoices and transfers as assigned.
  • d. Process beer/wine payments.
• 2. Cash Related Activities
  • a. Prepare bank deposits according to policy.
  • b. Handle and oversee activities to support cashier (retail verification, loans, pick-ups, etc.)
  • c. Handle payroll check approval/cashing according to company policy.
  • d. Ensure that an accurate daily cash count is completed.
  • e. Process guest needs such as money orders, stamps, lottery tickets, etc.
  • f. Process returned checks according to policy.
• 3. Cash Office Security
  • a. Ensure the security of the cash office and store funds.
  • b. Maintain accountability standards of cashier tills.
  • c. Maintain supplies needed for front end and cash office.
• 4. Cashier/Guest Service Clerk Performance Reports
  • a. Monitor and analyze the Operator Activity Report.
  • b. Perform surprise cashier till audits, detail tape audits, and accuracy checks according to policy.
  • c. Maintain daily front-end schedule to ensure proper guest service level throughout the day.
• 5. Process guest orders as needed to ensure the No Noticeable Wait policy is followed and consistently implemented.
• 6. Perform all other duties as assigned by management.

Qualifications

• 1. Friendly, outgoing personality.
• 2. Ability to work well with others.
• 3. Ability to lift 25 lbs. occasionally and 15 lbs. constantly.
• 4. Ability to read and understand information and direction.
• 5. Knowledge of front end operations.
• 6. Ability to supervise people including training and development.
• 7. Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• 8. Effective communication and guest service skills.
• 9. Must be at least 18 years old.
• 10. Ability to stand for extended periods of time.
• 11. Demonstrate successful use of math skills.
• 12. Ability to work well with computers.
• #LI-AB2