Office Clerk I

Aroha Technologies, Inc; Tulsa (OK); On-site; USD 17,000 - 22,000; Full time

Job summary

Aroha Technologies, Inc. in Tulsa, OK is seeking an Office Clerk I for a 3- to 6-month onsite assignment. The role supports staff and clients, handling calls, mail, and office tasks with confidentiality.

The candidate will operate a multi-line phone system, process referrals, and assist with mailings and distribution. Strong customer service and basic computer skills are required.

Qualifications

• Experience delivering customer service in a front-desk or call-center setting.
• Proficient with phone and computer systems and email.
• Strong attention to detail and initiative.

Responsibilities

• Operate a multi-line telephone system, answer calls, route to staff, take messages.
• Receive referral information, complete forms and send to Program Manager.
• Assist with preparation and distribution of mailings for programs.
• Process incoming/outgoing mail, distribute and mail items.
• Receive, sign for, and deliver packages to staff.
• Download faxes and distribute to staff securely.
• Print braille documents and other accessible materials as requested.
• Order, organize, and maintain brochures and supplies for events.
• Maintain orderly reception, mail, and records areas.
• Perform shredding and other clerical duties.

Skills

Customer service

Phone system operation

Computer skills

Interpersonal skills

Tools

MS Office

Job description

Job Description

Title: Office Clerk I

Duration: 3-6 months

Work: Onsite

Location: Tulsa, OK

Schedule: Monday - Friday, 8:00 am - 5:00 pm

Interview: Webcam (Teams / Zoom) or In-person - based on client discretion

Description

This position serves as the first point of contact for callers, visitors and deliveries while providing essential support to staff and client services. This position ensures calls, referrals, mail, faxes, materials, and office tasks are handled accurately, promptly, and confidentially.

Essential Duties And Responsibilities

• Operate a multi-line telephone system; answer incoming calls professionally, route calls to the appropriate staff member, take accurate messages, and relay them promptly.
• Receive referral information, complete referral forms accurately, and send completed forms to the Program Manager for assignment to the appropriate staff member.
• Assist with preparation and distribution of mailings for support groups and client-service programs.
• Process incoming and outgoing mail, including sorting, distributing, preparing, and mailing correspondence and materials.
• Receive, sign for, and promptly deliver packages to the appropriate staff members.
• Download incoming faxes and distribute them securely to the appropriate staff members.
• Print braille documents, labels, and other accessible materials as requested.
• Order, organize, and maintain brochures, outreach materials, and supplies for field staff, job fairs, health fairs, and community events.
• Maintain orderly reception, mail, supply, and records areas.
• Perform shredding and other routine clerical, administrative, and miscellaneous office duties as assigned.
• Handle client, referral, and organizational information with discretion and in accordance with confidentiality requirements.

Requirements

Good Customer Service. Good phone and computer skills. Ability to use email. Good interpersonal skills. Attention to detail. Self-starter, initiative to take on tasks without prompting