Office Clerk, Tulsa, OK, US

Intellibee; Tulsa (OK); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Long-Term Stability

Comprehensive Health Coverage

Future Planning (401k)

Green Card assistance

Job summary

IntelliBee in Tulsa, OK is seeking an organized administrative assistant to be the first point of contact for callers, visitors, and deliveries, handling calls, mail, faxes, and office tasks with discretion. This role supports staff and client services, processes referrals, shipments, and materials, and helps prepare outreach materials for community events and field staff.

The position emphasizes confidentiality, reliability, and proactive initiative, with opportunities for growth within a

Qualifications

• Excellent customer service.
• Strong phone and computer skills.
• Ability to use email.
• Strong interpersonal skills.
• Self-starter with initiative.

Responsibilities

• Operate a multi-line telephone system, answer calls, route to staff, take messages.
• Receive referral information, complete forms, send to Program Manager.
• Assist with mailings for support groups and client-service programs.

Skills

Customer service

Phone skills

Interpersonal skills

Self-starter

Email proficiency

Tools

Telephone system

Job description

This position serves as the first point of contact for callers, visitors and deliveries while providing essential support to staff and client services. This position ensures calls, referrals, mail, faxes, materials, and office tasks are handled accurately, promptly, and confidentially.

Essential Duties and Responsibilities:

• Operate a multi-line telephone system; answer incoming calls professionally, route calls to the appropriate staff member, take accurate messages, and relay them promptly.
• Receive referral information, complete referral forms accurately, and send completed forms to the Program Manager for assignment to the appropriate staff member.
• Assist with preparation and distribution of mailings for support groups and client-service programs.
• Process incoming and outgoing mail, including sorting, distributing, preparing, and mailing correspondence and materials.
• Receive, sign for, and promptly deliver packages to the appropriate staff members.
• Download incoming faxes and distribute them securely to the appropriate staff members.
• Print braille documents, labels, and other accessible materials as requested.
• Order, organize, and maintain brochures, outreach materials, and supplies for field staff, job fairs, health fairs, and community events.
• Maintain orderly reception, mail, supply, and records areas.
• Perform shredding and other routine clerical, administrative, and miscellaneous office duties as assigned.
• Handle client, referral, and organizational information with discretion and in accordance with confidentiality requirements.

Requirements

• Good Customer Service.
• Good phone and computer skills.
• Ability to use email.
• Good interpersonal skills.
• Self-starter, initiative to take on tasks without prompting

Benefits at IntelliBee

• Long-Term Stability: Join us on a multi-year opportunities with room to grow.
• Comprehensive Health Coverage: Access quality healthcare benefits to keep you and your family well.
• Future Planning: Enroll in our 401(k) program and invest in your financial security.
• GC Assistance: We support immediate Green Card processing, if required.