Office Clerk / Administrative Office Coordinator

Velocity Staffing; Jacksonville (FL); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Free uniforms

Training & development

Health insurance

Opportunity for advancement

Job summary

Velocity Staffing in Jacksonville, FL is seeking a dependable Office Clerk to keep caregiver files compliant, manage scheduling, and maintain stocked supplies in a busy home care office. The role involves answering calls, handling emails, coordinating shifts with caregivers, and supporting orientations and onboarding.

The ideal candidate has strong organization, detail orientation, and reliable communication.

Qualifications

• High school diploma or equivalent required.
• Prior office, scheduling, or clerical experience preferred.
• Strong organization skills with attention to detail.
• Clear, professional communication skills (phone and email).
• Dependable, punctual, and able to manage tasks independently.

Responsibilities

• Maintain and update caregiver files (licenses, certifications, background checks).
• Order and restock supplies; ensure the office is organized and client-ready.
• Answer incoming calls, return messages, and send professional emails.
• Make scheduling changes and call caregivers to assign or confirm shifts.
• Assist with orientations and onboarding paperwork as needed.
• Provide general administrative support (copying, scanning, filing, mailing).
• Track open items and communicate updates to management.

Skills

Organization skills

Attention to detail

Professional communication

Education

High school diploma or equivalent

Job description

Benefits

• Free uniforms
• Training & development
• Health insurance
• Opportunity for advancement

About Us

We are a locally owned home care agency dedicated to providing seniors and families with the highest level of care and support. Our caregivers are the heart of what we do, and our office team ensures they have everything needed to deliver exceptional service. By joining our team, you’ll be part of a company that values professionalism, compassion, and dependability in every interaction.

Position Summary

We are looking for a dependable and detail oriented Office Clerk who thrives in a busy environment and takes pride in keeping things organized. This role is the backbone of our office, making sure caregiver files stay compliant, schedules run smoothly, supplies are well stocked, and communication with caregivers and clients is clear and professional. As the first point of contact for many caregivers, this position is both people facing and critical to the success of the agency.

Key Responsibilities

• Maintain and update caregiver files (licenses, certifications, background checks).
• Order and restock supplies; ensure the office is organized and client-ready.
• Answer incoming calls, return messages, and send professional emails.
• Make scheduling changes and call caregivers to assign or confirm shifts.
• Assist with orientations and onboarding paperwork as needed.
• Provide general administrative support (copying, scanning, filing, mailing).
• Track open items and communicate updates to management.

Qualifications

• High school diploma or equivalent required.
• Prior office, scheduling, or clerical experience preferred.
• Strong organization skills with attention to detail.
• Clear, professional communication skills (phone and email).
• Dependable, punctual, and able to manage tasks independently.

Why Join Us

• Steady Monday through Friday schedule, 9 AM to 5 PM, with weekends off
• Supportive team environment built on respect and clear communication
• Opportunity for growth into scheduling or HR coordination