Office Clerk / Administrative Office Coordinator

HomeWell Senior Care, Inc.; Jacksonville (FL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Free uniforms

Training & development

Health insurance

Opportunity for advancement

Job summary

HomeWell Care Services in Jacksonville, FL seeks a dependable Office Clerk to support caregivers and clients. The role keeps caregiver files compliant, handles scheduling changes, orders supplies, and provides friendly, professional contact at the front desk.

You will manage orientations and onboarding paperwork, assist with general admin tasks, and communicate clearly with team and clients to ensure smooth operations.

Qualifications

• High school diploma or equivalent is required.
• Prior office, scheduling, or clerical experience preferred.
• Strong organization and communication skills.

Responsibilities

• Maintain and update caregiver files (licenses, certifications, background checks).
• Order and restock supplies; ensure the office is organized and client-ready.
• Answer incoming calls, return messages, and send professional emails.
• Make scheduling changes and call caregivers to assign or confirm shifts.
• Assist with orientations and onboarding paperwork as needed.
• Provide general administrative support (copying, scanning, filing, mailing).
• Track open items and communicate updates to management.

Skills

Organization

Communication skills

Dependable

Education

High school diploma or equivalent

Job description

About Us

We are a locally owned home care agency dedicated to providing seniors and families with the highest level of care and support. Our caregivers are the heart of what we do, and our office team ensures they have everything needed to deliver exceptional service. By joining our team, you’ll be part of a company that values professionalism, compassion, and dependability in every interaction.

Benefits

• Free uniforms
• Training & development
• Health insurance
• Opportunity for advancement

About Us

We are a locally owned home care agency dedicated to providing seniors and families with the highest level of care and support. Our caregivers are the heart of what we do, and our office team ensures they have everything needed to deliver exceptional service. By joining our team, you’ll be part of a company that values professionalism, compassion, and dependability in every interaction.

Position Summary

We are looking for a dependable and detail oriented Office Clerk who thrives in a busy environment and takes pride in keeping things organized. This role is the backbone of our office, making sure caregiver files stay compliant, schedules run smoothly, supplies are well stocked, and communication with caregivers and clients is clear and professional. As the first point of contact for many caregivers, this position is both people facing and critical to the success of the agency.

Key Responsibilities

• Maintain and update caregiver files (licenses, certifications, background checks).
• Order and restock supplies; ensure the office is organized and client-ready.
• Answer incoming calls, return messages, and send professional emails.
• Make scheduling changes and call caregivers to assign or confirm shifts.
• Assist with orientations and onboarding paperwork as needed.
• Provide general administrative support (copying, scanning, filing, mailing).
• Track open items and communicate updates to management.

Qualifications

• High school diploma or equivalent required.
• Prior office, scheduling, or clerical experience preferred.
• Strong organization skills with attention to detail.
• Clear, professional communication skills (phone and email).
• Dependable, punctual, and able to manage tasks independently.

Why Join Us

• Steady Monday through Friday schedule, 9 AM to 5 PM, with weekends off
• Supportive team environment built on respect and clear communication
• Opportunity for growth into scheduling or HR coordination

Compensation: $15.00 - $16.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

An Industry-Leading, Nation-Wide Team

At HomeWell Care Services, we pride ourselves on providing the highest quality care for seniors and others needing individualized support and companionship at home. With locations across the U.S., we offer many opportunities for compassionate individuals who enjoy improving the quality of life of those around them, with numerous positions for varying levels of expertise, such as companion caregivers, certified aides and case managers.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to HomeWell Care Service Corporate.

Specific benefits vary by location, but our company-wide philosophy is to treat all employees with honor and respect. Our business model is centered around providing quality, reliable and compassionate individualized care, and we cannot do that without employees who feel valued.

We understand the work you do can be challenging, and we know that you are vital to the well-being of our clients. At the end of the day, it is important to us that you feel fulfilled in knowing your work has meaning and that you are valued for it, both by clients and by HomeWell Care Services.