Office Associate-Clinical Services

The Ohio State University; Columbus (OH); On-site; USD 40,000 - 45,000; Full time

Job summary

The Ohio State University, Office of Student Life—Counseling and Consultation, seeks an Office Associate to provide essential administrative support to the Clinical Services area and leadership. The role includes coordinating meetings, preparing reports, and managing data within the Clinical Services manual, while assisting with reception operations and crisis contact handling.

Located in the Younkin Success Center (0052) in Columbus, this 40-hour-per-week position requires flexibility for

Qualifications

• High School diploma or GED; associate degree may be preferred.
• 2 years of relevant experience required; 4-6 years preferred.
• Experience in clinical office practices and confidential information handling.
• Proficiency with Word, Excel, Outlook, SharePoint and PowerPoint; data input/export.

Responsibilities

• Provide administrative support to the Clinical Services area and directors.
• Coordinate and schedule meetings and events, including facilities and meals.
• Prepare and distribute reports, materials, and correspondence; maintain data.
• Assist Front Desk Coordinator with reception operations and scheduling of clinical appointments.

Skills

Customer service

Public relations

Multi-tasking

Communication

Education

High school diploma

Associate degree preferred

Tools

Word

Excel

Outlook

SharePoint

PowerPoint

Database

Job description

Job Title: Office Associate-Clinical Services Department: Student Life | Counseling and Consultation

Provides administrative support to the Clinical Services area including the Associate and Assistant Directors; assists the Office Manager; serves as liaison between staff and clinical service operations; prepares and distributes reports, materials, and correspondence; coordinates and schedules meetings and events to include arrangements for facilities and meals; maintains and processes clinical services data and the Clinical Services manual; assists the Front Desk Coordinator with the overall reception operations which require scheduling clinical appointments, face-to-face and telephone contact with persons in crisis. This position requires flexible working hours, which may include occasional backup for evening coverage.

MINIMUM REQUIRED QUALIFICATIONS

High School diploma or GED. Certification or vocational training may be required. Associate degree in relevant field may be preferred. 2 years of relevant experience required. 4-6 years of relevant experience preferred.

DESIRED QUALIFICATIONS

Experience in clinical office practices and procedures, including customer service and public relations. Prior experience handling confidential information. Ability to multi-task, re-prioritize and maintain composure in a high volume, unpredictable environment; Proficient in Word, Excel, Outlook, SharePoint and PowerPoint and experience with inputting and exporting data to/from a database.

Additional Information

The pay range for this position is $19.28 - $21.72. The offer for this position will be based on internal equity, unit's available budget, and the candidate's qualifications.

CRM info: FUNCTION Business Planning and Operations, SUB-FUNCTION Office Services, CAREER BAND Individual Contributor – Technical, CAREER LEVEL Coordinator 3.

MISSION

The Office of Student Life fosters students’ development, learning, well-being and sense of belonging; empowers students to achieve their academic, personal and professional goals; and prepares students to be engaged in a global society.

Location: Younkin Success Center (0052)

Position Type: Regular

Scheduled Hours: 40

Shift: First Shift

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

The university is an equal opportunity employer, including veterans and disability.