Office Associate-Clinical Services

The Ohio State University Wexner Medical Center; United States; On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

Flexible hours

Job summary

The Ohio State University Wexner Medical Center is looking for an Office Associate-Clinical Services to provide essential administrative support to the Clinical Services area. The role involves assisting the Directors, coordinating meetings, preparing reports, and serving as a liaison between staff and operations.

Responsibilities include scheduling clinical appointments, maintaining data and the manual, and supporting front desk operations with reception duties.

Qualifications

• High School diploma or GED is required; associate degree preferred.
• Certification or vocational training may be required.
• 2 years of relevant experience required; 4–6 years preferred.
• Experience with clinical office practices and handling confidential information is a plus.

Responsibilities

• Provide administrative support to the Clinical Services area.
• Assist the Office Manager and Directors; liaison between staff and operations.
• Prepare and distribute reports, materials, and correspondence.
• Coordinate and schedule meetings and events including facilities and meals.
• Maintain Clinical Services data and the Clinical Services manual; assist Front Desk Coordinator with reception operations.

Skills

Customer service

Public relations

Multi-tasking

Communication

Organization

Education

High School diploma or GED

Certification or vocational training

Associate degree

Tools

Word

Excel

Outlook

SharePoint

PowerPoint

Job description

Job Title

Office Associate-Clinical Services

Department

Student Life | Counseling and Consultation

Location

Younkin Success Center (0052)

Position Type

Regular

Hours & Shift

Scheduled Hours: 40

Shift: First Shift

Salary

$19.28 - $21.72

Description

Provides administrative support to the Clinical Services area including the Associate and Assistant Directors; assists the Office Manager; serves as liaison between staff and clinical service operations; prepares and distributes reports, materials, and correspondence; coordinates and schedules meetings and events to include arrangements for facilities and meals; maintains and processes clinical services data and the Clinical Services manual; assists the Front Desk Coordinator with the overall reception operations which require scheduling clinical appointments, face-to-face and telephone contact with persons in crisis. This position requires flexible working hours, which may include occasional backup for evening coverage.

Minimum Required Qualifications

High School diploma or GED. Certification or vocational training may be required. Associate degree in relevant field may be preferred. 2 years of relevant experience required. 4-6 years of relevant experience preferred.

Desired Qualifications

Experience in clinical office practices and procedures, including customer service and public relations. Prior experience handling confidential information. Ability to multi-task, re-prioritize and maintain composure in a high volume, unpredictable environment; Proficient in Word, Excel, Outlook, SharePoint and PowerPoint and experience with inputting and exporting data to/from a database.

Benefits

• Medical, dental and vision coverage, with Ohio State paying a significant portion of the cost.
• Paid time off, including sick and vacation time and 11 holidays.
• State retirement plan or an alternative retirement plan, both with generous employer contributions.

Other Details

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

Equal Opportunity

The university is an equal opportunity employer, including veterans and disability.