Office Assistant (Utilization Management)

gundersenhealth; La Crosse (WI); On-site; USD 19,000 - 27,000; Part time

Benefits offered by this job

401(k) with matching

Paid time off

Health insurance

Tuition reimbursement

Wellness programs

Job summary

Emplify Health in La Crosse, Wisconsin is hiring an Office Assistant to support the Utilization Management department. This entry-level role offers growth opportunities and patient-focused work in a community-focused health network.

The position is on-site, 40 hours per week, Monday–Friday, 8am–4:30pm, with starting pay of $16.86/hour and benefits including 401(k) with matching, PTO, health insurance, tuition reimbursement, and wellness programs. Join us to contribute to compassionate care.

Qualifications

• High School Diploma or equivalent.
• No experience required but clerical or office experience is a plus.
• Strong technology, customer service, and scheduling skills preferred.

Responsibilities

• Provide LOVE + MEDICINE by delivering exceptional first and last impressions for patients and families.
• Partner with providers, clinical staff, and leaders to support patient care and team success.
• Help with calendar management, meeting prep, and taking meeting minutes.
• A variety of clerical and administrative tasks to support daily operations.

Skills

Customer service

Scheduling

Technology proficiency

Education

High School Diploma

Job description

Scheduled Weekly Hours: 40

We're not just filling positions, we're building careers. At Emplify Health, we care for our teams, while they care for their communities. Whether you are just starting out or looking for a change, Emplify Health supports you now and into the future. Join us and find out how a little empathy changes everything.

We are seeking a detail‑oriented, outgoing, and highly organized Office Assistant to support our Utilization Management department. In this essential role, you'll help provide key administrative support as well as assisting with patient focused work. If you enjoy supporting a team, work you can grow in, and keeping things moving behind the scenes, we'd love to have you apply.

What's Available

• 1.0 FTE (40 hours weekly), Part-time
• Schedule: Monday-Friday, daytime hours, 8am-4:30pm
• Department: Utilization Management
• Location: On‑site, La Crosse

What you will get

• Starting pay of $16.86/hour + more with experience!
• Top-notch benefits: 401(k) with matching, paid time off, competitive health insurance, wellness programs to keep you and your family healthy, tuition reimbursement, and more
• Career Growth/CDC - Growth opportunities and access to Emplify Health's Career Development Center to help you navigate your career

What you will do

• Provide LOVE + MEDICINE by delivering exceptional first and last impressions for patients and families
• Partner with providers, clinical staff, and leaders to support patient care and team success
• Help with calendar management, meeting prep, and taking meeting minutes!
• A variety of clerical and administrative tasks to support daily operations

What you need

• High School Diploma or equivalent
• No experience required but clerical or office experience is a plus
• Strong technology, customer service, and scheduling skills preferred

Emplify Health is comprised of two of the Midwest's most respected healthcare systems, Bellin Health and Gundersen Health System. Once neighbors, we are now partners, united in our mission to provide exceptional care to our communities. As a not-for-profit, patient-centered healthcare network, we have headquarters in Green Bay and La Crosse, Wisconsin. Our extensive network includes 11 hospitals and more than 100 clinics, serving 67 cities and rural communities across Wisconsin, Iowa, Minnesota and Michigan's Upper Peninsula. With over 4,500 dedicated nurses and providers, we are committed to delivering primary, specialty and emergency care, along with innovative medical education programs. Join us in making a meaningful difference in the lives of our patients and communities.

We inspire your best life by relentlessly caring, learning and innovating. This is our purpose. Together with our values - belonging, respect, excellence, accountability, teamwork and humility - our pillars set our foundation and our future.

Equal Opportunity Employer