Office Assistant II - Endocrinology

UPMC; Williamsport (Lycoming County); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Scheduling Coordinator to manage patient appointments and ensure a seamless experience for clients. This role involves verifying medical records, assisting with billing, and maintaining a welcoming environment for patients. Ideal candidates will have a high school diploma and three years of experience in a medical office, coupled with strong computer skills. Join a team that values efficiency and patient care, offering a stable schedule with no weekends or holidays. If you are passionate about healthcare and ready to make a difference, this opportunity is perfect for you.

Qualifications

• 3+ years of experience in a medical office setting.
• Knowledge of medical terminology preferred.

Responsibilities

• Schedule patient appointments and manage check-in/check-out processes.
• Verify information in medical records and prepare patient charts.

Skills

Computer Skills

Medical Terminology

Education

High School Diploma

GED

Job description

Responsible for scheduling patient appointments efficiently and timely. Assists clients in person and on the phone, providing information and communicating with various departments. Obtains and enters complete demographic and insurance information.

Schedule

• Monday - Friday | No weekends or holidays
• 8:30 am - 5:00 pm

Responsibilities

1. Verify information and records in the medical record and scheduling system. Prepare patient charts for upcoming appointments.
2. Complete paperwork such as encounter forms and referrals. Use computer systems for billing information. Maintain a clean waiting area.
3. Greet and register patients courteously. Answer questions, provide instructions, and manage check-in/check-out processes.
4. Assist with inpatient billing and support physicians with transcription and dictation accuracy.
5. Process medical records release requests.
6. Manage office supplies inventory and ordering.
7. Update physician schedules and confirm appointments. Answer phones, screen calls, and relay messages.
8. Schedule diagnostic tests, obtain insurance authorizations, verifications, and referrals promptly.
9. Use automated financial systems for scheduling, verification, charges, and collections.
10. Perform other duties as assigned.

Minimum Qualifications

• High school diploma or GED
• Three years of work experience, preferably in a medical office
• Knowledge of medical terminology preferred; computer skills required

Licenses and Clearances

• Act 31 Child Abuse Reporting (renewal required)
• Act 33 (renewal required)
• Act 34 (renewal required)
• Act 73 FBI Clearance (renewal required)

UPMC is an Equal Opportunity Employer/Disability/Veteran.