Office Assistant

Hoperising; Xenia (OH); On-site; USD 45,000 - 55,000; Part time

Job summary

A leading non-profit organization in Xenia is seeking a dedicated Office Assistant. This part-time role involves facilitating client services, managing appointments, and supporting volunteers. Ideal candidates will have strong communication skills, a commitment to pro-life values, and the ability to work independently. Join a mission-driven team focused on providing compassionate services and life-affirming information.

Benefits

Paid time off

Holiday pay

Retirement plan match

Qualifications

• 1 to 2 years office experience preferred.

Responsibilities

• Facilitate client services and flow-through.
• Answer phones and schedule appointments.
• Assist in administrative duties.

Skills

Communication

Detail-oriented

Organized

Problem-solving

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

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Objective of the Position: To facilitate the efficient functioning of client services and client flow-through, including answering phones and scheduling appointments, especially when volunteers are not available.

Reports to: Center Director

Supervises: Volunteers

Status: Part-time, hourly non-exempt

Scheduled Hours:

Mondays: 8:30 am - 3:30 pm

Tuesdays: 10:30 am - 7:30 pm

Thursdays: 10:30 am - 6:30 pm

Education & Experience: High school diploma or equivalent required; 1 to 2 years office experience preferred

Skills: Excellent communication skills, detail-oriented, organized, problem-solving, proficient in Microsoft Office, and general knowledge of computer systems

Qualifications:

• Be a committed Christian who demonstrates a personal relationship with Jesus Christ as Lord and Savior
• Exhibit a strong commitment and dedication to the pro-life position
• Agree with and be willing to uphold the Statement of Principle, Statement of Faith, and the policies and procedures of Hope Rising
• Be able to respect and keep information confidential
• Complete the volunteer training and position orientation
• Exhibit skills in interpersonal communication and problem-solving
• Assist in providing spiritual leadership, discipleship, and support to volunteers
• Be able to carry out responsibilities with little or no supervision
• Maintain a spirit of cooperation and servanthood
• Ability to maintain flexible hours and act in the Center Director’s absence
  
  
  

Essential Functions:

• Assure that each shift begins with prayer
• Work in cooperation with volunteers to answer phones, and effectively describe our services and options to clients, especially the at-risk clients
• Greet clients, send appropriate forms, and facilitate client flow-through
• Turn on phone lines and roll phones over
• Send appointment reminders through the Center database
• Be able to meet with and intake follow-up clients when volunteers are not available
• Work in cooperation with volunteers to maintain a supply of client forms
• Assist the Center Director with performing other office administrative duties such as:
• Listen to messages on the answering machine and take appropriate action
• Schedule and update client schedule (eKyros)
• Follow-up on calls to at-risk clients
• Record daily statistics
• Support and assist volunteers
• Work in conjunction with the Center Director or Director of Client Support Services to maintain office supplies and educational brochures
• Coordinate volunteers’ schedules in the Center Director’s absence
• Other duties as requested by the Center Director or the Executive Director
  
  

Resource Responsibilities at Xenia, Huber Heights, and N Dayton Centers:

• Handle incoming new and used donations
• Fill out donation forms
• Help unload cars as needed
• Sort through used donations, match outfits, launder donations, hang outfits, and put away other items
• Clean, tag and put away equipment
• Price and distribute new items
• Check the internet for recall information on all equipment
• Deliver or coordinate pickup of some donations to another local charity
• Distribute donations
• When an item (i.e., cribs, car seats, etc.) is in short supply, inform the Center Director, Director of Client Support Services, other Centers, and other organizations in need
• Keep donations, clothing, equipment, maternity clothes, and baby store rooms well-organized
• resource volunteers
• Other duties as required
  
  
  

Physical and mental requirements:

• Visual and auditory accuracy
• Continuous use of computer
• Frequent use of telephone
• Continuous repetitive grasping and manipulation of both hands
• Continuous conversational communication
• Occasional reaching, walking, squatting, bending, kneeling, twisting and climbing
• Understand/carry out simple/detailed, oral/written instructions
• Memorize and retain instructions
• Read and interpret detailed specifications
• Ability to push, pull, lift, move, and/or carry up to 25 lbs.
  
  
  

This position is eligible for paid time off, holiday pay, and a retirement plan match.

Hope Rising shall comply with appropriate federal and state laws and regulations prohibiting discrimination based on race, color, gender, national origin, age, disability, or any other legally protected characteristic.

OUR MISSION

Hope Rising is a Pregnancy Resource Center that provides life-affirming information and compassionate services related to pregnancy decisions. We value life, support families, and demonstrate Christ’s love.

OUR VISION

We envision that every person in the greater Miami Valley will experience gospel transformation that empowers them to choose life for their unborn children and God’s design for sexual purity.

Because of the nature of our ministry, and as our ministry is to a non-believing world, all Hope Rising employees are to maintain a standard of conduct compatible with the principles outlined for us in the Bible, and which our Lord Jesus Christ patterned for us while He was here on earth. Before completing this application, we require that you read through our foundational statements. By submitting this application, you agree that you have read and understood these values and beliefs and are in full agreement.

Hope Rising is a non-profit Christian Ministry with a mission to cultivate a community that values life through the love of Christ. We achieve this by:

• Presenting the Gospel of Jesus Christ
• Providing life-affirming alternatives to abortion
• Promoting sexual integrity and healthy decisions
• Empowering parents to be healthy and hopeful
• Giving hope and healing to post-abortive
• Engaging the community to advance life
  
  
  

I acknowledge that Hope Rising is a Christian ministry that requires that all employees subscribe to its Statement of Faith and applicable principles and which requires that all employees uphold Christian moral standards in the entirety of their lives.

Accordingly, I commit and pledge that:

• I have accepted Jesus Christ as my personal Lord and Savior.
• I have read, and understand, and I am in full agreement with all of the Corporate Statements and Corporate Policies of Hope Rising.
• I believe in the sanctity of human life as taught in the Holy Scriptures. Because human beings are made in the image of God from their earliest moments of existence, I reject abortion as a morally acceptable option of convenience for any pregnancy. Instead, I will offer to women and men visiting Hope Rising accurate information, compassionate emotional support, and spiritual guidance.
• During the time I am employed with Hope Rising, I agree to regularly attend a Christian church.
• During the time I am employed with Hope Rising, I will consistently live my life in a way that upholds Christian moral standards, including, but not limited to, refraining at all times from:
• substance or alcohol over-use or abuse;
• harassment of any type;
• child or spousal abuse or neglect;
• theft, fraud, embezzlement, corruption, bribery, misappropriations, or inappropriate removal or possession of property belonging to Hope Rising, a co-worker, or a vendor;
• sexual conduct outside the biblical covenant of marriage between a man and a woman;
• malicious gossip;
• physical aggression: fighting or threatening violence; etc.
• I accept responsibility to act as an advocate on behalf of people to whom I minister under the auspices of Hope Rising. I will keep ALL information concerning clients in STRICT CONFIDENCE, according to the policies of Hope Rising, including after I leave employment with Hope Rising.
  
  

Core Values

Hope Rising is a Christ-centered outreach organization. Our ultimate purpose is to utilize our God-given talents and gifts to honor Jesus Christ by caring for and educating individuals regarding pregnancy-related issues.

We believe that all human life is sacred and created by God in His image. Human life is of inestimable worth in all its dimensions, including pre-born babies, the aged, the physically or mentally challenged, and every other stage or condition from conception through natural death. We are therefore called to defend, protect, and value all human life. (Ps 139) We demonstrate this belief through the respect, care, and accurate information we offer to all clients served.

We believe marriage is exclusively the union between one man and one woman*. We further believe faithfulness in marriage is the expression of God’s design for sexual fulfillment. Therefore, we promote pre-marital abstinence with our clients and in community-based education.

We promote personal responsibility by teaching biblical principles and equipping individuals with practical life skills. Organizationally, we are committed to a continual improvement process.

The core embodiment of our organization is to provide loving concern for clients in a safe, non-judgmental atmosphere. We encourage our clients by addressing their practical, emotional, and spiritual needs with honesty, empathy, and unconditional love. Our organizational focus is to make a positive difference in the lives of others.

We are individuals who uphold the standards of honesty and trust. We are accountable for managing financial and material resources wisely and productively. We strive to achieve these principles with personal conduct that honors God, earning us a name worthy of trust by clients and the community alike.

We are dedicated to meeting the needs of our clients. We serve them by providing confidential services at no cost. We are committed to supporting each client by coming alongside them in friendship to see the possibilities and opportunities God has for them and their children.

• man and a woman – as demonstrated/revealed/shown at birth

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Administrative

• Industries

  Non-profit Organizations

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