Office Assistant I

University of New Mexico; Albuquerque (NM); On-site; USD 16,531,200 - 25,830,000; Part time

Job summary

The University of New Mexico is seeking an Office Assistant I to support the Residential Experience unit within Residence Life & Student Housing by handling inquiries, greeting visitors, and providing excellent customer service.

Duties include clerical tasks, data entry, filing, and coordinating communications via phone and email in a fast-paced, confidential environment; the role emphasizes organization and reliability while supporting residents and staff.

Qualifications

• Ability to understand and follow instructions.
• Word processing and/or data entry skills.
• Microsoft Office Suite skills.
• Microsoft Teams knowledge.
• Ability to prepare and print routine correspondence, labels, and/or other basic written material.
• Skill in the use of operating basic office equipment.

Responsibilities

• Telephone and Communication Support: Answer calls and respond to inquiries from residents, staff, and visitors; take messages and relay promptly.
• Clerical and Administrative Tasks: Draft correspondence, enter data, generate reports, create letters and documents.
• File and Record Management: Maintain organized filing systems; update and process files per guidelines.
• Office Organization and Visitor Support: Greet visitors, direct to staff, ensure welcoming reception area.
• Errands and Office Support: Run routine errands; assist with inventory and ordering supplies.
• Miscellaneous Tasks: Perform other duties to support Residential Experience unit and team collaboration.

Skills

Word processing

Data entry

Microsoft Office Suite

Microsoft Teams knowledge

Prepare and print routine documents

Operate basic office equipment

Tools

Microsoft Office Suite

Microsoft Teams

Job description

Requisition ID

req37363

Working Title

Office Assistant I

Pay

$12.00 Hourly

Campus

Main - Albuquerque, NM

Department

RLSH Res Ed Program (215F0)

Employment Type

Student Employment

Student Type

Student Employment

Status

Non-Exempt

Background Check Required

No

For Best Consideration Date

8/31/2026

Position Summary

WE ARE ACCEPTING APPLICATIONS FOR THIS POSITION FROM ALL STUDENTS REGARDLESS OF WORK STUDY AWARD

Summary: The Office Assistant will support the Residential Experience unit within Residence Life & Student Housing by facilitating communication with residents via phone and email. This individual will be responsible for greeting and directing visitors, answering general inquiries, and providing exceptional customer service. Additional duties include performing routine clerical tasks, such as data entry and processing work, as assigned. The ideal candidate will be organized, detail-oriented, and capable of managing multiple tasks in a fast-paced environment while maintaining professionalism and confidentiality.

Duties and Responsibilities

Telephone and Communication Support

• - Answer incoming calls and respond to inquiries from residents, staff, and visitors.
• - Take accurate messages and ensure timely delivery to the appropriate personnel.
• - Communicate clearly and professionally via phone and email, providing information or redirecting inquiries as needed.

Clerical and Administrative Tasks

• - Operate a personal computer to draft correspondence, enter data, and generate reports.
• - Create and print letters, labels, and other documents as required.
• - Copy, scan, and duplicate materials for distribution or recordkeeping.

File and Record Management

• - Establish and maintain organized filing systems for physical and electronic records.
• - Update and process files, records, and documents in accordance with department guidelines.

Office Organization and Visitor Support

• - Greet and direct visitors to the appropriate staff or department.
• - Aid and answer questions from residents, parents, and other stakeholders.
• - Ensure the reception area is tidy, welcoming, and equipped with necessary materials.

Errands and Office Support

• - Run routine errands, such as delivering documents or picking up supplies, as required.
• - Assist with inventory management and ordering office supplies.

Miscellaneous Tasks

• - Perform miscellaneous job-related duties as assigned to support the Residential Experience unit.
• - Collaborate with team members to ensure efficient operations and a positive resident experience.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED

• Ability to understand and follow specific instructions and procedures.
• Word processing and/or data entry skills.
• Microsoft Office Suite skills.
• Microsoft Teams knowledge.
• Ability to prepare and print routine correspondence, labels, and/or other basic written material.
• Skill in the use of operating basic office equipment.

Equal Opportunity Employer

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.