Student Office Assistant

The University of New Mexico; Albuquerque, Northern (NM, KY); On-site; USD 17,000 - 22,000; Part time

Job summary

The University of New Mexico, Main Campus in Albuquerque, seeks a Student Office Assistant to perform front-desk and administrative duties, including welcoming students, directing inquiries, and maintaining office routines.

Ideal candidates will have a Fall 2026 work-study award, strong customer service, and proficiency in MS Office, Excel, and Outlook; shifts up to 20 hours weekly.

Qualifications

• Must have a Fall 2026 Work-Study award and provide proof with the application.
• Previous office experience preferred.
• Strong willingness to learn and follow directions.

Responsibilities

• Front-Desk Operations: manage high-volume foot traffic and inquiries for first-time and transfer students.
• Information resource: provide accurate directions to campus resources and answer phones professionally.
• Administrative Support: filing, reporting supply needs, and assisting Advising Strategies.
• Clerical Tasks: typing, data entry, document formatting, and preparing welcome packets.
• Marketing/Outreach: assist in planning, promoting, and staffing outreach events each semester.
• Office Maintenance: light cleaning and organizing of the office and lobby.

Skills

Customer service

Interpersonal skills

Phone etiquette

Willingness to learn

Professional communication

Tools

MS Office (Word)

Excel

Outlook

Job description

Requisition Details

• Requisition ID: req37470
• Working Title: Student Office Assistant
• Pay: Hourly
• Campus: Main - Albuquerque, NM
• Department: Advising Strategies (688K)
• Employment Type: Student Employment
• Student Type: Work-Study
• Status: Non-Exempt
• Background Check Required: No
• For Best Consideration Date: 8/7/2026

Position Summary

Core Roles and Responsibilities The Student Office Assistant will handle a variety of front-desk andadministrative duties, including:•Front-Desk Operations: Manage high-volumefoot traffic and inquiries, primarily focused on first-time and transferstudents in a friendly and professional manner.

The information resource: Provide accurate information, clear directions to campusresources and services, and answer phones professionally.

Administrative Support: Offer general administrative support, including filing,reporting supply needs for ordering, and providing assistance to the Office ofAdvising Strategies.

Clerical Tasks: Perform office duties such as typing, document formatting,inputting data, and preparing welcome packets.

Marketing/Outreach: Actively participate in the planning, promotion, andstaffing of 2-3 outreach events per semester, fostering community amongtransfer students.

Office Maintenance: Occasional light cleaning and organizing of the office andlobby and supplies

Schedule The maximum schedule is typically 20 hours per week, with shifts scheduled in2–4-hour blocks between M-F, 8:00 AM - 5:00 PM. Being able to work at leastfour days a week is encouraged within the work-study guidelines. Student mayalso be assigned to work at the UNM Testing & Training Center (located inCasas del Rio) as needed.

Minimum Qualifications

Preferred Qualifications

• Category: MinimumQualifications
• Prefered Qualifications

Eligibility MUST have a Work-Study Award for Spring 2026. Pleaseprovide proof of the award with your application.

Previous office experience or familiarity with UNM systems.

Skills Demonstrated willingness to learn new systems and follow through with assigned tasks.

Strong customer service, interpersonal, and professional phone skills.

Technical Knowledge of MS Office (Word).

Knowledge and experience with Excel and Outlook.

Profesionalism Ability to stay orgainzed, maintain strong attention to detail, and handle confidential content.

Striving for and maintaining a positive, solution-oriented professional mindset.

Application Instructions Only applications submitted throughthe official UNMJobs site will be accepted. If you are viewing this jobadvertisement on a 3rd party site, pleasevisit UNMJobs to submit an application.

To apply, please submit the following 1. Updated Resume 2. Cover Letter 3. Contact information for two (2) references 4. A copy of your Fall 2026 work-study award. 5. A copy of your Fall 2026 semester schedule.

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisionswithout regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or anyother protected class.