Office Assistant/File Clerk

AccentCare, Inc.; Waco (TX); On-site; USD 18,000 - 21,000; Full time

Job summary

AccentCare, Inc. is seeking an Administrative Assistant for its Waco office. This full-time, office-based clerical role supports care partners and client documentation, with standard hours: 8:00am–5:00pm, Monday to Friday.

The ideal candidate has at least one year of clerical experience, strong Microsoft Office skills (Word, Excel, Outlook, PowerPoint, Adobe Acrobat), and a solid grasp of office management procedures while maintaining HIPAA confidentiality and professional phone etiquette.

Qualifications

• High School or GED required.
• Minimum one year experience in general clerical duties.
• Knowledge of appropriate software including Word, Excel, Outlook, PowerPoint, and Adobe Acrobat.
• Knowledge of office management systems and procedures.

Responsibilities

• Answer and direct incoming calls in a professional and courteous manner.
• Provide secondary support for the Electronic Visit Verification (EVV) process and related office functions.
• Prepare, maintain, and manage documentation that supports client care and Care Partner operations.
• Generate and distribute routine reports to support office and leadership needs.
• Maintain the confidentiality of sensitive employee and client information.
• Ensure compliance with company policies, HIPAA regulations, documentation standards, and all applicable legal requirements.
• Assist with additional administrative and operational responsibilities as needed.

Skills

Clerical duties

Phone & admin support

HIPAA compliance

Education

High School or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft PowerPoint

Adobe Acrobat

Job description

Overview

Administrative Assistant / Personal Care Services

Office Location: Waco

Position: Clerical/Administrative

Job ID: 78837

Position Type: Full-Time; Office-based position

Salary: $13.00 - $15.00 /hourly

Schedule: Monday - Friday; 8:00am - 5:00pm

Offers based on experience

Reimagine Your Career in Personal Care Services: Caring for others is more than what you do - it's who you are.At AccentCare, you'll join a purpose-driven, collaborative culture that sets the standard for excellence and gives you the trust and tools to do your best work. You'll belong to a team that cares deeply for patients and each other; a team committed to consistently providing exceptional care.We're proud to be named one of America's Greatest Workplaces 2026by Newsweek - a reflection of our shared commitment to excellence, integrity and compassion as we shape the future of aging in place. When you thrive, so does the community of care we're building together.

What You Need to Know

Qualifications:

• High School or GED required.
• Minimum one (1) year experience in general clerical duties.
• Knowledge of appropriate software including Microsoft Word, Excel, and Outlook, Microsoft PowerPoint, and Adobe Acrobat.
• Knowledge of office management systems and procedures.

Key Responsibilities:

• Answer and direct incoming calls in a professional and courteous manner.
• Provide secondary support for the Electronic Visit Verification (EVV) process and related office functions.
• Prepare, maintain, and manage documentation that supports client care and Care Partner operations.
• Generate and distribute routine reports to support office and leadership needs.
• Maintain the confidentiality of sensitive employee and client information.
• Ensure compliance with company policies, HIPAA regulations, documentation standards, and all applicable legal requirements.
• Assist with additional administrative and operational responsibilities as needed.