Office Assistant - Centralized Registration Marlton

Virtua Health; Marlton (NJ); On-site; USD 30,000 - 45,000; Full time

Job summary

A healthcare organization in Marlton seeks a Medical Office professional to perform essential duties such as handling phone calls, scheduling patient appointments, and managing billing functions. Ideal candidates should have a high school diploma and strong communication skills, along with 0-2 years of medical office experience. This role involves training office assistants and maintaining accurate patient records. Join a supportive team dedicated to providing excellent care in a fast-paced environment.

Qualifications

• Strong multi-tasking abilities.
• 0-2 years Medical Office experience required.

Responsibilities

• Answer and screen phone calls; direct calls to staff.
• Schedule patient appointments and register patients.
• Perform billing functions like entering charges and payments.
• Prepare referrals and obtain pre-certifications.
• May train office assistants and prepare work schedules.

Skills

Excellent communication

Customer service

Multi-tasking

Computer literacy

Education

HS diploma or equivalent

Job description

Summary

Performs medical office duties including verifying insurance, answering phones, scheduling patient appointments, registering patients, and entering all billing information into system. Collects co‑pays and performs pre‑certifications and filing.

Position Responsibilities

• Answers and screens phone calls by third ring. Directs all calls to the appropriate staff member, ensuring all information is accurate.
• Responsible for scheduling patient appointments and registering patients, including updating and verifying all system demographics and insurance information.
• Performs billing functions such as entering charges and payments, collecting co‑pays, reconciling batches, and preparing deposits.
• Responsible for preparing referrals and obtaining pre‑certifications as required.
• May train and direct office assistants at sites, including preparation of work and training schedules. Acts as office resource and mentoring role model.

Position Qualifications Required / Experience Required

Excellent communication and customer service skills. Must have strong multi‑tasking abilities and computer literacy. 0–2 years Medical Office experience.

Required Education

HS diploma or equivalent.