Office Assistant - Pain & Spine - Marlton

Virtua; Medford Township (NJ); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental and vision insurance

401(k) subject to CBA

Paid time off

Paid sick leave

Job summary

Virtua seeks a Medical Office professional to perform front-desk and billing duties across Marlton and Medford locations. The role includes verifying insurance, scheduling appointments, registering patients, and handling all billing information in the system.

Responsibilities include answering calls, processing referrals, and ensuring accurate demographics and insurance data. On-site work with travel between sites may be required.

Qualifications

• Excellent communication and customer service skills.
• Must have strong multi-tasking abilities and computer literacy.
• 1-2 years Medical Office experience.

Responsibilities

• Answers and screens phone calls by third ring. Directs all calls to appropriate staff member, ensuring all information is accurate.
• Responsible for scheduling patient appointments and registering patients, including updating and verifying all system demographics and insurance information.
• Performs billing functions such as entering charges and payments, collecting co-pays, reconciling batches and preparing deposits.
• Responsible for preparing referrals and obtaining pre-certifications as required.
• May train and direct office assistants at sites, including preparation of work and training schedules. Acts as office resource and mentoring role model.

Skills

Communication

Customer service

Multitasking

Computer literacy

Medical office exp

Education

HS diploma or equivalent

Job description

Location

Marlton - 601 Route 73 North

Remote Type

On-Site

Employment Type

Employee

Employment Classification

Regular

Time Type

Full time

Work Shift

1st Shift (United States of America)

Total Weekly Hours

40

Additional Locations

Medford - 131 NJ - 70

Job Information

Travel required between Marlton and Medford as needed.

Summary

Performs medical office duties including verifying insurance, answering phones, scheduling patient appointments, registering patients, and entering all billing information into system. Collects co-pays and performs pre-certifications and filing.

Position Responsibilities

• Answers and screens phone calls by third ring. Directs all calls to appropriate staff member, ensuring all information is accurate.
• Responsible for scheduling patient appointments and registering patients, including updating and verifying all system demographics and insurance information.
• Performs billing functions such as entering charges and payments, collecting co-pays, reconciling batches and preparing deposits.
• Responsible for preparing referrals and obtaining pre-certifications as required.
• May train and direct office assistants at sites, including preparation of work and training schedules. Acts as office resource and mentoring role model.

Position Qualifications

Excellent communication and customer service skills. Must have strong multi-tasking abilities and computer literacy. 1-2 years Medical Office experience.

Required Education

HS diploma or equivalent.

Hourly Rate: $18.69 - $26.01The actual salary/rate will vary based on applicant's experience as well as internal equity and alignment with market data.

Virtua offers a comprehensive package of benefits for full-time and part-time colleagues, including, but not limited to: medical/prescription, dental and vision insurance; health and dependent care flexible spending accounts; 403(b) (401(k) subject to collective bargaining agreement); paid time off, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, colleague and dependent life insurance and supplemental life and AD&D insurance; tuition assistance, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.