Office Assistant

Jobtailor; Voorhees Township (NJ); On-site; USD 40,000 - 48,000; Full time

Job summary

Jobtailor is seeking a detail-oriented Medical Office Assistant in Voorhees Township, NJ to handle front office duties and patient interactions. You will verify insurance, schedule and register patients, enter billing information, and collect co-pays, while supporting clinicians and staff with timely information flow.

Responsibilities include pre-certifications, filing, screen calls, update demographics, enter charges and payments, and train office assistants.

Qualifications

• Excellent communication and customer service skills.
• Strong multi-tasking abilities.
• Computer literacy.
• 0-2 years medical office experience.
• HS diploma or equivalent.

Responsibilities

• Verify insurance, answer phones, schedule patients, register patients, and enter billing information.
• Collect co-pays and reconcile batches.
• Perform pre-certifications and filing.
• Answer and screen calls, directing to staff as needed.
• Schedule patient appointments and update demographics and insurance in the system.
• Enter charges and payments, and prepare deposits.
• Prepare referrals and obtain pre-certifications as required.
• May train and direct office assistants at sites.

Skills

Communication skills

Customer service

Multi-tasking

Computer literacy

Medical office experience

HS diploma

Education

HS diploma or equivalent

Tools

Medical Office Software

Job description

• Perform medical office duties including verifying insurance, answering phones, scheduling patient appointments, registering patients, and entering billing information into the system
• Collect co-pays
• Perform pre-certifications and filing
• Answer and screen phone calls by the third ring and direct calls to the appropriate staff member
• Schedule patient appointments and register patients, including updating and verifying system demographics and insurance information
• Enter charges and payments, collect co-pays, reconcile batches, and prepare deposits
• Prepare referrals and obtain pre-certifications as required
• May train and direct office assistants at sites, including preparing work and training schedules
• Act as an office resource and mentoring role model

Requirements

• Excellent communication and customer service skills
• Strong multi-tasking abilities
• Computer literacy
• 0-2 years Medical Office experience
• HS diploma or equivalent

Core Competencies

Demonstrates proficiency in medical office duties, including patient registration, appointment scheduling, and insurance verification, while providing excellent customer service and communication. Capable of training and mentoring office assistants to enhance operational efficiency.

Highest-signal resume keywords

• Medical Office Experience
• Insurance Verification
• Appointment Scheduling
• Customer Service Skills
• Multi-Tasking Abilities

ATS Optimization Keywords

Hard Skills

• Patient Registration
• Billing Information Entry
• Co-Pay Collection
• Pre-Certification
• Charge Entry
• Payment Reconciliation
• Referral Preparation

Soft Skills

• Excellent Communication
• Customer Service
• Mentoring

Industry Keywords

• Medical Office
• Patient Appointments
• Insurance Information
• Office Assistant Training

Tools & Technologies

• Medical Office Software