Medical Secretary

Jobtailor; New Jersey; On-site; USD 32,000 - 42,000; Full time

Job summary

Jobtailor is seeking a Medical Secretary/Receptionist to join our healthcare team in New Jersey. You will answer phones, greet patients, schedule appointments, and handle check-out processes with accuracy.

The role requires excellent communication, strong organizational skills, and familiarity with Epic and Microsoft Office. Prior medical office experience and knowledge of health insurance are preferred for this position.

Qualifications

• High School Diploma
• Bachelor's degree preferred
• 0 years of healthcare/medical experience required
• 2 years of medical secretary experience preferred
• Excellent verbal and written communication skills
• Strong customer service orientation
• Exceptional customer service skills
• Strong organizational and problem-solving skills
• Ability to multitask in a fast-paced environment
• Detail-oriented
• Experience with Epic preferred
• Familiarity with medical terminology preferred
• Knowledge of healthcare and health insurance preferred
• Prior medical office experience preferred

Responsibilities

• Answer phones and greet patients courteously, clearly, and efficiently
• Schedule appointments and ancillary services accurately
• Handle patient concerns calmly and appropriately elevate when necessary
• Manage check-out processes accurately
• Ensure timely internal/external communication regarding appointments
• Use electronic medical records systems such as Epic and Microsoft Office software
• Prioritize tasks to meet patient needs and departmental goals

Skills

Customer service orientation

Verbal and written communication

Organizational skills

Multitasking

Problem-solving

Detail-oriented

Healthcare terminology

Knowledge of health insurance

Prior medical office experience

Education

High School Diploma

Bachelor's degree preferred

Tools

Epic

Microsoft Office

Job description

• Answer phones and greet patients courteously, clearly, and efficiently


• Schedule appointments and ancillary services accurately


• Handle patient concerns calmly and appropriately elevate when necessary


• Manage check-out processes accurately


• Ensure timely internal/external communication regarding appointments


• Use electronic medical records systems such as Epic and Microsoft Office software


• Prioritize tasks to meet patient needs and departmental goals

Requirements

• High School Diploma


• Bachelor's degree preferred


• 0 years of healthcare/medical experience required


• 2 years of medical secretary experience preferred


• Excellent verbal and written communication skills


• Strong customer service orientation


• Exceptional customer service skills


• Strong organizational and problem-solving skills


• Ability to multitask in a fast-paced environment


• Detail-oriented


• Experience with Epic preferred


• Familiarity with medical terminology preferred


• Knowledge of healthcare and health insurance preferred


• Prior medical office experience preferred

Demonstrates strong customer service orientation and exceptional communication skills while managing patient interactions and scheduling efficiently. Proficient in using electronic medical records systems and familiar with medical terminology and healthcare practices.

Highest-signal resume keywords

• Customer Service Orientation


• Electronic Medical Records (Epic)


• Verbal and Written Communication Skills


• Organizational Skills


• Medical Secretary Experience

ATS Optimization Keywords

Hard Skills

• Appointment Scheduling


• Check-Out Processes


• Medical Terminology


• Detail-Oriented


• Problem-Solving

Soft Skills

• Multitasking


• Calm Handling of Patient Concerns

Certifications & Qualifications

• High School Diploma


• Bachelor's Degree Preferred

Industry Keywords

• Healthcare


• Health Insurance


• Medical Office Experience

Tools & Technologies

• Epic


• Microsoft Office