Office Assistant

Berkshirejobs; Pittsfield (MA); On-site; USD 20,000 - 29,000; Part time

Job summary

Berkshirejobs in Downtown Pittsfield is seeking a Temporary Office Assistant for a community service agency, supporting the Fuel Assistance department. The Office Assistant will handle phone and email inquiries, coordinate with contractors and clients, and help ensure program guidelines are followed.

The role requires at least two years of office experience, strong MS Office skills, excellent written and verbal communication, and the ability to pass a CORI check.

Qualifications

• Minimum of 2 years experience working in an office setting.
• Proficiency with MS Office programs.
• Excellent written and verbal communication.
• Ability to pass a CORI Check.

Responsibilities

• Answering phone calls for the department and taking/returning voicemails and emails regarding program information.
• Coordinate services with contractors and clients while ensuring adherence to program guidelines.
• Manage all client and contractor files.
• Communicate with clients and contractors primarily by phone or email.

Skills

Office experience

Communication skills

CORI check eligibility

Tools

MS Office

Job description

Downtown Pittsfield Location- Temporary Office Assistant for community service agency, assisting in the Fuel Assistance department. The Office Assistant will be responsible providing support to community members who qualify for home heating assistance and other eligible programs.

Pay: $18/HR 30 Hrs a week Monday- Thursday 8:00am-4:00pm

Job Duties include, answering phone calls for the department, taking and responding to all voicemails and emails regarding program information, coordinate services with contractors and clients, ensuring adherence to program guidelines, manage all client and contractor files. Most communications between clients and contractors will be conducted over the phone or via email.

Requirements

• Minimum of 2 years experience working in an office setting
• Proficiency with MS Office programs
• Ability to work in high pressure situations
• Excellent written and verbal communication
• Ability to pass a CORI Check