Housing and Operations Specialist

MOLARI, Inc.; Pittsfield (MA); Vor Ort; USD 42.000 - 47.000; Vollzeit

Zusammenfassung

MOLARI, Inc. in Pittsfield, MA seeks a Housing & Operations Specialist to provide welcoming front-office support and help individuals access housing resources. You will handle inquiries, data entry, and coordinate First-Time Homebuyer activities.

This role blends customer service, administrative tasks, and program coordination, requiring bilingual Spanish abilities, strong organizational skills, and confidentiality in a busy office environment. Direct hire with standard benefits.

Qualifikationen

• High school or vocational diploma.
• Bilingual; Spanish preferred.
• Strong customer service skills and sensitivity to clients in difficult circumstances.
• Clear verbal and written communication.
• Organizational skills with ability to manage changing priorities and confidentiality.
• Proficiency with Word, Excel, and Outlook.
• Experience in a busy office is a plus.

Aufgaben

• Welcome visitors, answer calls and emails, and direct inquiries.
• Assist individuals seeking housing support with intake forms and referrals.
• Maintain records, enter data, and help prepare activity reports.
• Coordinate First-Time Homebuyer program registrations, tracking, and workshops.
• Keep housing resource materials current in office and online.
• Support daily office operations including mail, supplies, scheduling, vendor records, and onboarding materials.
• Create social media posts and respond to online inquiries.

Kenntnisse

Bilingual (Spanish)

Customer service

Verbal and written communication

Organizational skills

Confidentiality

Ausbildung

High school diploma

Tools

Microsoft Word

Excel

Outlook

Jobbeschreibung

Our Client, located in Pittsfield, is seeking a Housing & Operations Specialist to provide welcoming front-office support and help individuals connect with housing resources. This varied role combines customer service, administrative support, and coordination of a First-Time Homebuyer program.

Pittsfield, MA | Full-time | Direct Hire Salary: $42,000–$47,000 annually

Key Responsibilities

• Welcome visitors, answer calls and emails, and direct inquiries to the appropriate staff or resources.
• Assist individuals seeking housing support with intake forms, referrals, and follow-up.
• Maintain accurate records, enter program data, and help prepare activity reports.
• Coordinate First-Time Homebuyer program registrations, tracking, and workshops.
• Keep housing resource materials current and accessible in the office and online.
• Support daily office operations, including mail, supplies, scheduling, vendor records, and onboarding materials.
• Create social media posts and respond to online comments and inquiries.

Qualifications

• High school or vocational diploma.
• Bilingual skills required; Spanish preferred.
• Strong customer service skills and sensitivity to individuals facing difficult circumstances.
• Clear verbal and written communication skills.
• Ability to stay organized, manage changing priorities, and maintain confidentiality.
• Proficiency with Microsoft Word, Excel, and Outlook.
• Previous experience in a busy office is a plus.

Equal Opportunity Employer

Our Client is an equal opportunity employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status.