Office Assistant

LaneGray, Inc.; New York (NY); On-site; USD 60,000 - 85,000; Full time

Job summary

LaneGray, Inc. in Midtown Manhattan is seeking a polished Workplace Experience & Reception Coordinator to own the day-to-day office experience, greet high-profile clients, and ensure a beautifully presented space.

This hands-on role blends hospitality with operations, collaborating closely with the Office Manager and Facilities. The ideal candidate brings 3+ years in hospitality or luxury service, exceptional interpersonal skills, and a proactive, detail-oriented approach.

Qualifications

• 3+ years of experience in hospitality, luxury retail, high-end guest relations, reservations, event planning, corporate reception, or a similar service-oriented environment.
• Polished and professional with exceptional interpersonal and communication skills.
• Naturally warm and welcoming with a genuine hospitality mindset.
• Highly organized with excellent attention to detail.
• Proactive and resourceful, with the ability to anticipate needs.
• Calm and composed while managing multiple priorities.
• Collaborative, flexible, and comfortable working as part of a hands-on team.
• No job is too small mentality.
• Proficiency with Microsoft Office and comfort learning new systems.

Responsibilities

• Serve as the primary point of contact for clients, VIPs, and guests, providing warm, professional hospitality.
• Ensure reception, conference rooms, pantries, and common areas remain organized, polished, and guest-ready throughout the day.
• Partner closely with the Office Manager and Facilities to maintain exceptional workplace standards.
• Coordinate weekly catering, including menu selection, ordering, delivery, setup, and logistics.
• Manage office deliveries, inventory, unboxing, organization, and storage.
• Handle incoming mail, packages, and distribution.
• Support office communications and general administrative needs.
• Help coordinate team events and special projects from planning through execution.
• Follow established office processes while identifying opportunities to make systems more efficient.
• Handle confidential and sensitive information with professionalism and discretion.
• Jump in wherever needed to ensure the office and team have what they need.

Job description

Workplace Experience & Reception Coordinator

Midtown Manhattan | Full-Time | In Office

We are seeking a polished, highly organized Workplace Experience & Reception Coordinator to join a collaborative team at a prestigious global investment firm in Midtown Manhattan.

Working closely with the Office Manager, this person will help take ownership of the day-to-day office experience—from welcoming high-profile clients and guests to ensuring the space is beautifully presented, organized, and running seamlessly.

This is an ideal opportunity for someone with a strong hospitality mindset who enjoys being the face of an office while also being hands-on behind the scenes. We're looking for someone proactive, warm, detail-oriented, and comfortable with a true "no job is too small" approach.

What You'll Do

• Serve as the primary point of contact for clients, VIPs, and guests, providing warm, professional, white-glove hospitality
• Ensure reception, conference rooms, pantries, and common areas remain organized, polished, and guest-ready throughout the day
• Partner closely with the Office Manager and Facilities to maintain exceptional workplace standards
• Coordinate weekly catering, including menu selection, ordering, delivery, setup, and logistics
• Manage office deliveries, inventory, unboxing, organization, and storage
• Handle incoming mail, packages, and distribution
• Support office communications and general administrative needs
• Help coordinate team events and special projects from planning through execution
• Follow established office processes while identifying opportunities to make systems more efficient
• Handle confidential and sensitive information with professionalism and discretion
• Jump in wherever needed to ensure the office and team have what they need

Who We're Looking For

• 3+ years of experience in hospitality, luxury retail, high-end guest relations, reservations, event planning, corporate reception, or a similar service-oriented environment
• Polished and professional with exceptional interpersonal and communication skills
• Naturally warm and welcoming with a genuine hospitality mindset
• Highly organized with excellent attention to detail
• Proactive and resourceful, with the ability to anticipate needs
• Calm and composed while managing multiple priorities
• Collaborative, flexible, and comfortable working as part of a hands-on team
• Someone who takes pride in the details and genuinely embraces a "no job is too small" mentality
• Proficiency with Microsoft Office and comfort learning new systems

Schedule

This is a fully in-office position in Midtown Manhattan. Longterm contract with the potential to convert to direct hire.