Office Assistant

Seegars Fence Company; Greensboro (NC); On-site; USD 32,000 - 52,000; Full time

Job summary

Seegars Fence Company is seeking an Office Assistant in Greensboro, NC to support administrative tasks and ensure smooth office operations. The role emphasizes strong organizational skills, attention to detail, and effective communication with customers and team members.

The ideal candidate will handle accounts payable, manage phone inquiries, and be proficient with Microsoft Office and company websites. Ability to adapt to changing daily demands and contribute to a professional,

Qualifications

• Experience with accounts payable and office administration duties.
• Strong organizational and multitasking abilities with goal orientation.
• Excellent written and verbal communication skills.
• Understanding of basic accounting principles and practices.
• High attention to detail and accuracy in work.
• Ability to handle sensitive customer issues professionally.
• Demonstrated leadership capabilities and teamwork.
• Positive can-do attitude and adaptability to change.
• Strong problem-solving and quick thinking skills.
• Proficiency with Microsoft Office applications.

Responsibilities

• Manage customers and office duties using Account-Mate and INFOtrac software.
• Answer phones professionally and cheerfully.
• Maintain familiarity with SeegarsFence.com and be able to answer service questions.
• Craft script responses for common customer inquiries to protect team image.
• Learn product lines and pros/cons of each system.
• Handle material catalog orders and process walkthrough sales where needed.
• Control and manage office expenses.
• Keep the office clean and organized and ensure equipment maintenance.
• Enter customer information into the CRM with a focus on personalized service.
• Arrive on time and dress professionally; pursue ongoing professional development.

Skills

Accounts payable

Office administration

Organizational skills

Written communication

Verbal communication

Accounting principles

Attention to detail

Customer service

Microsoft Office

Team leadership

Problem solving

Tools

Account-Mate

INFOtrac

Website familiarity

Job description

Office Assistant

Position Overview

We are seeking a highly organized and detail-oriented individual to join our team as an office assistant. You will play a critical role in maintaining a productive and efficient work environment. Your responsibilities will include managing administrative tasks, accounts payable, coordinating office activities and ensuring smooth communication within the organization and customers. The ideal candidate will possess excellent organizational, communication, and problem-solving skills.

Knowledge, Skills, and Abilities

• Experience in accounts payable and other office administration duties.
• Strong organizational and multitasking skills, with the ability to prioritize and meet goals.
• Excellent communication skills, both written and verbal.
• Understanding of accounting principles and practices.
• Excellent attention to detail and accuracy.
• Ability to handle sensitive customer issues with tack and professionalism.
• Demonstrate leadership abilities, with the capability to motivate a diverse team.
• Have a positive can-do attitude.
• Ability to think quickly and solve problems.
• Be competent in Microsoft Office.
• Be able to work well in a team environment where situations and demands change daily.

Performance Responsibilities

• Manage customers and office duties using Account-Mate and INFOtrac software.
• Responsible for answering the phones in a professional and cheerful manner.
• Must be very familiar with SeegarsFence.com website.
• Be able to answer basic questions about our services and be able to point the customer to the information on our site if need be.
• Anticipate the most common questions our customers call and ask, carefully craft a script for the answers to maximize our image to the customer, while not putting our team in an impossible position to perform; discuss with the team and have it ready when the call comes!
• Become familiar with our different product lines and the basic pros & cons of each system
• Become familiar with the special material catalog and be able to write up and process walk-in material sales orders
• Manage controllable office expenses
• Maintain a clean and organized office
• Maintain office equipment and ensure it is serviced properly to ensure a maximum life span
• Be competent with entering customer information in customer management software. The goal of our system is to create a personalized experience that meets our customer’s special needs and exceeds their expectations at every level of the customer experience.
• Arrive to work on time and dress professionally.
• Must take a minimum of one professional development class per quarter.
• Play an active role in a community/ civic organization of your choice annually.