Office Assistant

GT Plumbing, Heating and Cooling LLC; East Norwalk (CT); On-site; USD 22,000 - 30,000; Full time

Job summary

GT Plumbing, Heating and Cooling LLC in East Norwalk, CT is seeking a reliable Office Assistant to join our plumbing team. The ideal candidate will handle high-volume calls, manage appointments, assist the Office Manager, and support billing and emailing tasks.

You should be well organized, a strong communicator, able to multitask under pressure, punctual, and ready to work Monday through Friday 7:30 AM to 4:30 PM. Previous office experience is required.

Qualifications

• Excellent communication skills, both verbal and written.
• Strong organizational skills.
• Team player with a collaborative approach.
• Ability to handle high-pressure situations gracefully.
• Previous office experience is required.

Responsibilities

• Handle inbound and outbound high-volume calls, providing excellent customer service and managing inquiries.
• Manage appointment scheduling for staff and clients, ensuring smooth coordination.
• Assist the Office Manager with day-to-day tasks.
• Assist with billing, estimate preparation and pulling permits.
• Help with office email communication and respond to inquiries.

Skills

Excellent communication

Strong organizational skills

Team player

Handle high-pressure situations

Reliable and punctual

Office experience

Job description

We are seeking a reliable, organized and professional office assistant to join our plumbing team. The ideal candidate will have excellent communication skills, pay strong attention to details, and have the ability to handle high-volume calls and assist with various office management tasks. A real multi-tasker!

Responsibilities:

• Handle inbound and outbound high-volume calls, providing excellent customer service and managing inquiries.
• Manage appointment scheduling for staff and clients, ensuring smooth coordination.
• Assist the Office Manager with day-to-day tasks.
• Assist with billing, estimate preparation and pulling permits.
• Help with office email communication and respond to inquiries.

Qualifications:

• Excellent communication skills, both verbal and written.
• Strong organizational skills.
• Team player.
• Able to handle high-pressure with grace.
• Previous office experience is required.
• Reliable and punctual with a strong work ethic.

Monday - Friday 7:30-4:30.