Office Assistant

Select Medical; Columbia (AL); Presencial; USD 22.000 - 26.000; A tiempo parcial

Descripción de la vacante

NovaCare Rehabilitation is seeking an Office Assistant to support front desk operations at our Columbia, MD center. You will handle calls, schedule appointments, collect patient information, and ensure smooth administrative workflows.

The role emphasizes delivering excellent patient service, maintaining accurate records, and helping keep the clinic organized and compliant with healthcare policies. Per-diem schedule with travel within a 30-mile radius is required.

Formación

• High School Diploma or GED required.
• Minimum 1 year of scheduling experience.
• Preferred experience in a healthcare office setting.
• Customer service skills are beneficial.
• 1 year of medical office experience preferred.

Responsabilidades

• Answer and direct telephone calls and schedule and coordinate patient appointments.
• Obtain and verify patient information to maintain accurate patient files, EMR, and billing system information.
• Prepare patient intake forms prior to appointments to ensure timely service.
• Provide excellent customer service by greeting patients, family members, and visitors and answering questions as needed.
• Maintain a positive patient experience and safe treatment environment by assisting clinic staff and keeping areas clean.
• Ensure compliance with healthcare regulations and company policies.
• Assist Patient Service Specialist with faxing and filing as needed.
• Maintain inventory and stock new inventory.
• Keep linens and restroom products fully stocked.
• Maintain disinfectant spray bottles for the gym for patients and members.

Conocimientos

Scheduling experience

Educación

High School Diploma or GED

Descripción del empleo

Overview

Position: Office Assistant

Location: 6300 Woodside Ct Suite E Columbia, MD 21046

Type of Employment: Per-Diem

Schedule: Monday - Friday (mornings starting at 7am/4 evenings till 7pm per week)

Compensation: $16.00-$19.00/hour (pending experience)

Position requires travel to different clinics within 30 mile radius.

At NovaCare Rehabilitation, we believe in delivering an excellent patient experience, starting at the front desk. We are seeking an office assistant to maintain the overall appearance of our center and assist front desk staff with administrative tasks.

Responsibilities

• Answer and direct telephone calls and schedule and coordinate patient appointments
• Obtain and verify patient information to maintain accurate patient files, electronic medical records (EMR), and billing system information.
• Prepare patient intake forms prior to appointments to ensure timely service.
• Provide excellent customer service by meeting and greeting patients, family members, and visitors and answer any questions/offer assistance as needed
• Help to maintain a positive patient experience and safe treatment environment by assisting the clinic staff in maintaining the general cleanliness of the center and ensuring patient care materials are readily available and kept orderly.
• Ensuring compliance with healthcare regulations and company policies
• Assist Patient Service Specialist with faxing and filing as needed
• Maintain inventory and stock new inventory
• Keep all linens and restroom products fully stocked
• Maintain disinfectant spray bottles for the gym for patients and members

Qualifications

Minimum:

• High School Diploma or GED
• 1 Year of Scheduling Experience

Preferred:

• Experience working in a healthcare office setting
• Customer service skills
• 1 Year of Medical Office Experience

Additional Data

Equal Opportunity Employer/including Disabled/Veterans