Office Assistant

JFC Staffing Companies; Camp Hill (Cumberland County); On-site; USD 19,286 - 33,062; Full time

Benefits offered by this job

Medical, dental, and vision insurance

15 paid holidays

15 days of paid time off to start

Employer-sponsored pension plan

Supplemental retirement savings option

$100,000 in employer-paid life insured

Job summary

JFC Staffing Companies is seeking a versatile Office Assistant to balance detailed back-office work with front desk and customer service duties in a busy office.

The role supports data entry, billing, and record maintenance using Excel and internal systems, while also answering phones, greeting visitors, and assisting with general office needs.

Qualifications

• Experience in administrative, front desk, or data entry roles.
• Comfort with spreadsheets and high-volume data entry.
• Strong communication skills on calls and in person.
• Billing, collections, or payment processing experience is a plus.
• Experience in public-sector or regulated environments is helpful but not required.

Responsibilities

• Enter and maintain customer, billing, payment, and account information in a specialized database.
• Assist with recurring billing processes, payment posting, collections, late notices, and account updates.
• Track information and prepare reports using Excel and other internal systems.
• Review records and update account information as changes occur.
• Respond to billing questions by phone, email, and in person.
• Provide backup front desk coverage, including answering phones, greeting visitors, opening mail, and assisting with general office needs.
• Prepare correspondence, reports, meeting materials, agendas, and supporting documents.
• Organize electronic and paper records to ensure information is accurate and easy to retrieve.
• Assist with meeting preparation, room setup, technology, and occasional meeting minutes.
• Attend approximately one evening meeting per month.
• Support multiple departments with administrative projects as needed.

Skills

Data entry

Customer service

Front desk

Billing support

Attention to detail

Tools

Microsoft Excel

Job description

Join a stable, community-focused organization seeking a versatile Office Assistant who can comfortably balance detailed back‑office work with front desk and customer service responsibilities.

This is a great opportunity for someone who enjoys data entry, spreadsheets, billing support, and keeping information organized, but is also confident answering phones, assisting visitors, and handling a busy office environment. The organization has a primary front desk employee, but this person will provide regular backup and should be comfortable interacting with a wide variety of callers and visitors.

Office Assistant Responsibilities

• Enter and maintain customer, billing, payment, and account information in a specialized database
• Assist with recurring billing processes, payment posting, collections, late notices, and account updates
• Track information and prepare reports using Excel and other internal systems
• Review records and update account information as changes occur
• Respond to billing questions by phone, email, and in person
• Provide backup front desk coverage, including answering phones, greeting visitors, opening mail, and assisting with general office needs
• Prepare correspondence, reports, meeting materials, agendas, and supporting documents
• Organize electronic and paper records to ensure information is accurate and easy to retrieve
• Assist with meeting preparation, room setup, technology, and occasional meeting minutes
• Attend approximately one evening meeting per month
• Support multiple departments with administrative projects as needed

Office Assistant Qualifications

• Previous administrative, front desk, customer service, billing, or data entry experience
• Comfortable working with spreadsheets, numerical information, and high-volume data entry
• Working knowledge of Microsoft Excel and basic office technology
• Professional and confident communication skills, both over the phone and in person
• Strong attention to detail and ability to maintain accurate records
• Able to shift between focused administrative work and customer-facing responsibilities
• Self-assured, adaptable, and comfortable handling unexpected questions or situations
• Billing, collections, cashiering, or payment-processing experience is a plus
• Experience within a public-sector, community-based, or similarly regulated environment is helpful but not required

Schedule

Monday through Friday, generally 8:00 a.m. to 4:30 p.m., plus approximately one evening meeting per month.

Compensation and Benefits

This direct-hire opportunity offers a starting rate up to $24/hr. and a strong benefits package that includes:

• Medical, dental, and vision insurance
• 15 paid holidays
• 15 days of paid time off to start
• Employer-sponsored pension plan
• Supplemental retirement savings option
• $100,000 in employer-paid life insurance
• Longevity pay beginning after five years of service

This role is ideal for someone who enjoys helping people but is equally comfortable spending a significant portion of the day working independently with spreadsheets, billing information, and detailed records.

Direct W2 only EOE.