Office Assistant

American Plumbing Heating & Air; California (MO); On-site; USD 23,000 - 32,000; Part time

Benefits offered by this job

Paid holidays

Sick days

Vacation after 1 year

Job summary

American Plumbing Heating & Air is seeking a part-time office assistant with strong customer service and phone skills. Responsibilities include answering phones, dispatching, scheduling, data entry, and basic admin tasks.

Starting pay is $20.00 per hour, with potential raises based on performance after a 90-day trial. Benefits after 180 days include paid holidays and sick days; one week vacation after one year.

Qualifications

• Minimum of 3 years of verifiable call taking/office experience.
• Proficient in MS Word and MS Excel.
• Strong communication and organization skills; ability to multitask.

Responsibilities

• Answer phones, dispatch, schedule, and maintain data entry.
• Process payroll documentation and timekeeping records.
• Coordinate daily operations and communicate with clients to set up appointments.
• Maintain AR and call customers for payment; send late notices as needed.
• Prepare and generate written reports upon request.
• File, organize, and manage basic administrative tasks.

Skills

Customer service

Phone skills

Communication

Organization

Multitasking

Data entry

Professionalism

Tools

MS Word

MS Excel

Job description

Job Description

Job Description

SUMMARY

Needs to have great customer/phone skills, friendly, multitask, professional and be able to think quickly on his/her feet.

Duties include but are not limited to:

• Applicant should have a minimum of 3 years of verifiable previous call taking/office experience. Must have excellent working abilities with MS Word and Excel. Answering phones, Dispatching, Scheduling, Data Entry, and other misc. Office duties. Capable of working with very little supervision and must be self motivated. Strong communication and organization skills. Accuracy in recording, compiling, and efficiently organizing information. Strong writing skills and good attitude.
• The starting hourly rate is $ 20 + depending on experience, abilities, and performance. Employee will receive raises as performance dictates. 90 day job trail period.
• Some benefits after 180 days (paid holidays, sick days). 1 week paid vacation after 1 year of employment.
• The applicant is to be drug free - testing and background check may be required.
• Identifying, investigating and resolving customer issues in a timely and effective manner utilizing principles of good customer service.
• Maintains AR current and periodically calls customers for payment, sends late notices, etc.
• Coordinates and communicates to facilitate efficient daily operations.
• Communicates clearly and is comfortable calling clients to set up appointments.
• Maintains positive behaviors, approaches, attitudes and commitments to interpersonal service in regards to customers, visitors, and coworkers.
• Enjoy doing basic administrative tasks, such as filing, office organizing, etc.
• Documents actions by completing forms, logs, and records.
• Prepares and generates written reports upon request.
• Understands, interprets and applies general administrative and departmental policies and procedures.
• Organizes and prioritizes work assignments.
• Assist in processing payroll documentation and timekeeping records.
• Basic computer skills, emails, etc.
• Ability to manage multiple tasks and prioritize evectively.
• Reliable and dependable with a consistent work history.
• Team player and willingness to learn; training prvided.
• Other duties as assigned.

This is a part time position. Pay is based on experience, starting at $ 20.00 per hr. + possibility to earn extra cash after hrs and on weekends.

Office Hours 8am-5pm M-F.