Office Administrator: Payroll, AR/AP & Customer Experience

Caliber; Lancaster (Lancaster County); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, dental and vision benefits

Weekly pay with overtime

Paid vacation and holidays

Career growth opportunities

Hands-on shop experience

Job summary

Caliber Collision’s Service Center in Lancaster PA is seeking an Office Administrator to handle front office support, payroll and HR administration, and accounts payable/receivable with accurate recordkeeping. The role emphasizes delivering a world class customer experience by enforcing Caliber SOPs and ongoing staff training.

Ideal candidates have 2+ years in a customer-facing environment and familiarity with payroll, AP/AR, and insurance eligibility.

Qualifications

• 2+ years of experience in a customer facing environment.
• Payroll, AP/AR, and HR-related administration experience preferred.
• Valid driver’s license and eligibility for company insurance coverage.

Responsibilities

• Provide front office support and equip teammates with tools and information.
• Assist with payroll, HR recordkeeping and benefits administration.
• Maintain accounts receivable/payable and cash handling procedures to company standards.
• Deliver a world class customer experience by upholding Caliber SOPs through training and monitoring.

Skills

Verbal & written communication

MS Office Suite

Multi software systems

Customer service

Tools

Microsoft Office Suite

Job description

Caliber Collision’s Service Center in Lancaster PA is seeking an Office Administrator to handle front office support, payroll and HR administration, and accounts payable/receivable with accurate recordkeeping. The role emphasizes delivering a world class customer experience by enforcing Caliber SOPs and ongoing staff training.

Ideal candidates have 2+ years in a customer-facing environment and familiarity with payroll, AP/AR, and insurance eligibility.