Office Administrator - Growth, Training & Customer Care

Storm Guard Piedmont Triad; Winston-Salem (NC); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

401(k) matching

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

Storm Guard Piedmont Triad is hiring an Office Administrator in the Piedmont Triad area. You will provide essential back-office support, answer and route communications, assist the sales team with new appointments, and handle day-to-day bookkeeping like invoicing and accounts payable/receivable.

You will work closely with management, use QuickBooks and CRM tools, and maintain organized calendars and customer data to ensure smooth operations and strong customer service.

Qualifications

• Accounts receivable and collections experience required.
• General accounting/bookkeeping knowledge required.
• Estimating and quoting experience preferred.
• Experience in administrative, organizational, or support roles.
• Strong relationship-building and communication skills.
• Proficient with QuickBooks and web-based CRM systems.
• Detail-oriented with a collaborative, team-oriented mindset.

Responsibilities

• Lead management and customer liaison tasks.
• Accounts payable/receivable and bookkeeping support.
• Invoicing, job costing, and production planning.
• Prepare estimates and update CRM with customer data.
• Schedule and coordinate with sales and clients.
• Provide regular reporting and assist ownership as needed.

Skills

Accounts Receivable/Collections

General Accounting/Bookkeeping

Estimating/Quoting

Administrative/Support

Relationship Building

Proficiency with QuickBooks

Web-based CRM usage

Verbal and Written Communication

Detail Oriented

Team Player

Job description

Storm Guard Piedmont Triad is hiring an Office Administrator in the Piedmont Triad area. You will provide essential back-office support, answer and route communications, assist the sales team with new appointments, and handle day-to-day bookkeeping like invoicing and accounts payable/receivable.

You will work closely with management, use QuickBooks and CRM tools, and maintain organized calendars and customer data to ensure smooth operations and strong customer service.