Administrador de oficina

Storm Guard Piedmont Triad; Winston-Salem (NC); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

401(k) matching

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

Storm Guard Piedmont Triad is hiring an Office Administrator in the Piedmont Triad area. You will provide essential back-office support, answer and route communications, assist the sales team with new appointments, and handle day-to-day bookkeeping like invoicing and accounts payable/receivable.

You will work closely with management, use QuickBooks and CRM tools, and maintain organized calendars and customer data to ensure smooth operations and strong customer service.

Qualifications

• Accounts receivable and collections experience required.
• General accounting/bookkeeping knowledge required.
• Estimating and quoting experience preferred.
• Experience in administrative, organizational, or support roles.
• Strong relationship-building and communication skills.
• Proficient with QuickBooks and web-based CRM systems.
• Detail-oriented with a collaborative, team-oriented mindset.

Responsibilities

• Lead management and customer liaison tasks.
• Accounts payable/receivable and bookkeeping support.
• Invoicing, job costing, and production planning.
• Prepare estimates and update CRM with customer data.
• Schedule and coordinate with sales and clients.
• Provide regular reporting and assist ownership as needed.

Skills

Accounts Receivable/Collections

General Accounting/Bookkeeping

Estimating/Quoting

Administrative/Support

Relationship Building

Proficiency with QuickBooks

Web-based CRM usage

Verbal and Written Communication

Detail Oriented

Team Player

Job description

Benefits:

• 401(k) matching


• Competitive salary


• Dental insurance


• Health insurance


• Opportunity for advancement


• Paid time off


• Training & development


• Vision insurance

Benefits/Perks

• Competitive compensation


• Industry Leading Training - Receive comprehensive training & mentoring to ensure that you are providing the best service to your customers and maximizing your own personal growth


• Tools and Technology - Leverage state-of-the-art tools and platforms to maximize your efficiency


• Fantastic company culture!


• Opportunity to gain skills and experience to advance your career with Storm Guard


• Health insurance and paid time off are available

Company Overview

Storm Guard is a locally owned and nationally backed roofing and construction company. At Storm Guard, we care about each other and take care of our customers in their time of need. That’s the Storm Guard “Way.” It is the spirit running through the core of our entire organization. The family feel of our company and the development and support we give one another to be and do our best make Storm Guard an incredible place to work. Our people are motivated, driven, and passionate about serving others and accomplishing our goals. We are constantly challenging ourselves to be the leading industry experts, and better serve our customers. We are committed to ongoing training and providing our employees with the knowledge and support needed to be successful. If you’re looking for a team that values you, appreciates you and your unique skills and abilities, and also sees the potential in you, and gives you the tools and development you need to succeed, you’ve found the right place. When you join Storm Guard, you'll experience a shared dedication to a greater goal, and an opportunity to be part of a future-focused team of innovative leaders as we expand nationwide.

Job Summary

Our growth in the Piedmont Triad market has resulted in us recruiting for an additional Office Administrator. The Office Administrator plays an integral role in the back-office, organizational, and customer service support for the Storm Guard location. Our team of office administrators provides support in answering, routing, and addressing all incoming communication. They serve as the main administrative customer interface and also assist the sales team with setting new customer appointments. They support the day-to-day bookkeeping and planning requirements as assigned, including invoicing, job costing, production planning, generating work orders, and managing accounts payable or receivables. Common duties in the role consists of credit and collections, communicating with clients and insurance carrier representatives, writing project estimates, updating customer information into the CRM system, updating production calendars, reporting and filing.

In addition to these administrative functions, the Office Administrator works closely with general management in a support capacity. It’s important that the Office Administrator be detailed and highly organized, experienced with software-based accounting programs and web-based customer relationship management systems, can work independently and confidently, and has an infectious disposition towards customer service and office synchronicity.

Responsibilities

• Lead management


• Customer liaison


• Accounts Payable


• Accounts Receivable


• Accounting/Bookkeeping


• Estimating


• Production Planning


• Customer service


• Phone call management and reception


• Scheduling


• Conflict resolution


• Filing


• Support of ownership


• Diligent customer follow-up & follow-through


• Commitment to personal and team goals

Qualifications

• Accounts Receivable and Collections experience


• General Accounting and bookkeeping experience


• Estimating and quoting experience


• Demonstrated experience in an administrative, organizational, and/or support function


• Relationship building


• Proficiency with Quickbooks


• Web-based CRM usage


• Excellent verbal and written communication skills


• Detail oriented


• Team player