Office Administrator

Vetted Talent Group; Westlake (OH); On-site; USD 32,000 - 46,000; Full time

Job summary

Vetted Talent Group in Westlake, OH is seeking a Client Services Coordinator to be the go-to person for clients and keep daily administrative tasks running smoothly. This onsite role offers opportunities to interact with clients and support a busy office.

You’ll answer calls and emails, organize client files, and help route requests to the right team. The role emphasizes professionalism, confidentiality, and a strong eye for detail.

Qualifications

• Experience in administrative roles or client service.
• Strong communication and customer service skills.
• Excellent organization and attention to detail.
• Comfortable managing multiple priorities in a busy office.
• Proficiency with Microsoft Office and general office technology.

Responsibilities

• Serve as a friendly and professional point of contact for clients
• Answer and direct incoming phone calls and respond to emails
• Assist clients with general questions and route more complex requests to the appropriate team member
• Prepare, organize, and maintain documents, files, and client records
• Handle electronic and physical filing and ensure information is accurate and up to date
• Assist with scheduling, correspondence, and other administrative tasks
• Support the team with document preparation, data entry, and general office needs
• Maintain a high level of professionalism and confidentiality when handling client information

Skills

Client communication

Organization

Multi-tasking

Microsoft Office

Phone etiquette

Tools

Office software

Job description

We’re partnering with a growing organization in the Westlake area that seeking a professional, organized, and personable Client Services Coordinator to join their team. This is a great opportunity for someone who enjoys being the go-to person in an office, interacting with clients, and keeping day-to-day administrative tasks running smoothly.

What You’ll Do:

• Serve as a friendly and professional point of contact for clients
• Answer and direct incoming phone calls and respond to emails
• Assist clients with general questions and route more complex requests to the appropriate team member
• Prepare, organize, and maintain documents, files, and client records
• Handle electronic and physical filing and ensure information is accurate and up to date
• Assist with scheduling, correspondence, and other administrative tasks
• Support the team with document preparation, data entry, and general office needs
• Maintain a high level of professionalism and confidentiality when handling client information

What We’re Looking For:

• Previous administrative, office support, receptionist, or client service experience
• Strong communication and customer service skills
• Excellent organization and attention to detail
• Comfortable managing multiple priorities in a busy office environment
• Proficiency with Microsoft Office, email, and general office technology
• Dependable, professional, and comfortable communicating with clients by phone and email

*While this is an onsite role, there is flexibility as needed!

This position is ideal for someone who enjoys a client-facing administrative role and takes pride in being organized, responsive, and helping an office run efficiently.