Office Coordinator

Masis Professional Group; Illinois; On-site; USD 42,000 - 54,000; Full time

Job summary

Masis Professional Group, a growing wealth management firm in Illinois, seeks an Office Coordinator who delivers warm client service and helps daily operations run smoothly. You will welcome clients, handle calls, coordinate meetings, manage supplies and records, and support advisors and staff with administrative tasks.

This role offers a collaborative environment and clear paths to career growth in client service, operations, or office management, within a relationship-focused firm that values

Qualifications

• Minimum 2+ years in office administration or client service.
• Strong interpersonal, communication, and organizational skills.
• Detail-oriented with ability to manage multiple priorities.
• Proficient in Microsoft Office; comfortable with CRM systems.

Responsibilities

• Welcome clients and visitors with a warm, professional demeanor.
• Answer calls and direct inquiries with exceptional service.
• Coordinate meeting logistics from arrival to departure.
• Manage day-to-day operations: supplies, mail, vendors, and records.
• Support advisors and staff with administrative tasks and client requests.
• Maintain accurate records and assist with workflows and compliance.
• Partner with team to deliver best-in-class client experience.

Skills

Office administration experience

MS Office proficiency

Tools

CRM systems

Job description

Our client, a growing and relationship-focused wealth management firm, is seeking a personable, organized, and service-oriented Office Coordinator. This is an ideal opportunity for someone who enjoys creating exceptional client experiences while keeping daily office operations running smoothly. You'll play an important role in supporting both clients and the advisory team in a collaborative, professional environment that values teamwork and long-term career growth.

Key Responsibilities

• Welcome clients and visitors, creating a warm, professional, and memorable first impression.
• Answer and direct incoming calls while providing exceptional customer service.
• Coordinate meeting logistics and ensure a seamless client experience from arrival through departure.
• Manage day-to-day office operations, including supplies, mail, vendor coordination, and office organization.
• Support the team with document preparation, administrative tasks, and client service requests.
• Maintain accurate records and assist with operational workflows to ensure efficiency and compliance.
• Partner with advisors and operations staff to help deliver a best-in-class client experience.

Qualifications

• 2+ years of experience in office administration, reception, client service, or a similar support role.
• Outstanding interpersonal, communication, and organizational skills.
• Highly detail-oriented with excellent follow-through and the ability to manage multiple priorities.
• Proficient in Microsoft Office and comfortable learning new technology and CRM systems.
• Professional demeanor with a genuine passion for providing exceptional service.

Why Join?

This is an opportunity to join a respected financial services firm that truly values its employees and client relationships. You'll enjoy a collaborative team culture, strong leadership, comprehensive benefits, and clear opportunities for career advancement into client service, operations, or office management as you continue to grow professionally.