Office Administrator

States of Guernsey; Town of Lloyd (NY); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

15 days paid holiday

Paid bank holidays

Private pension scheme

Friendly and flexible working环境

Job summary

D.W Lloyd is seeking a dedicated Office Administrator to join our friendly and hardworking team. This full-time role involves handling calls, managing customer details, and creating job cards to keep operations moving smoothly.

You will work Monday to Friday, assist the Office Manager as needed, and ensure all information is properly recorded and communicated to the foreman. Proficiency with Word, Excel, and Outlook is preferred, and the right candidate will thrive in a busy environment.

Qualifications

• Strong communication and customer-service skills required.
• Excellent organizational and time-management abilities.
• Attention to detail and accuracy in records handling required.
• Proficiency in Microsoft Word, Excel, and Outlook preferred.
• Ability to prioritise and manage multiple tasks in a busy office.

Responsibilities

• Answer incoming calls.
• Take full customer details and understand customer needs.
• Create and record job cards with complete information for foremen.
• Monitor and manage the general email inbox.
• Forward emails to the correct staff member as needed.
• Turn phone messages into written information for records.

Skills

Communication skills

Customer service

Organization

Attention to detail

Microsoft Word

Microsoft Excel

Outlook

Multitasking

Telephone etiquette

Data accuracy

Job description

• All Services
• Working & Retiring
• Jobs & work
• Bailiwick Vacancies
• Office Administrator

Office Administrator

D.W Lloyd

Full time Ref: 20261407 Opened: 18/08/2026 Closes: 12/09/2026

We are looking for a full time Office Administrator to join our friendly and hardworking team.

Monday to Friday.

Responsibilities

• Answer incoming calls.
• Take full customer details.
• Understand what the customer needs.
• Record addresses, contact details and job requirements.
• Create job cards.
• Monitoring the answering machine and getting back to customers efficiently.
• Manage the information/general email inbox.
• Forward emails to the correct person member of staff or respond where necessary.
• Turn phone messages into written information.
• Handling confidential information appropriately.
• Ordering stationery and office supplies.
• Greeting visitors and dealing with enquiries.
• Keep customers informed when appropriate.
• Make sure job cards contain enough information for the foreman to act on.
• Assisting the Office Manager when required.
• A key rule should be: No job gets lost in a phone call, text message or email. Everything becomes a job card or is attached to an existing job.

What We're Looking For

• Good communication and customer-service skills.
• Strong organization and time management skills.
• Strong attention to detail.
• Computer skills, including Microsoft Word, Excel, and Outlook.
• Ability to prioritize and manage multiple tasks.
• Professional telephone and email manner.
• Accuracy when handling records and data.
• Ability to work independently and as part of a team.

What We Offer

• Rate of pay will depend on experience and skills.
• 15 days Paid Holiday, plus PTO over the Christmas period.
• Paid Bank Holidays.
• Private Pension Scheme.
• Friendly and flexible working environment.