Office Administrator

Express Employment Professionals - Cincinnati East; Richmond (VA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Comprehensive benefits package

Stable full-time schedule

Growth and advancement opportunities

Job summary

Express Employment Professionals - Cincinnati East is seeking an Administrative Support Specialist in Richmond, VA to support clients, process benefits info, and maintain records. The role requires attention to detail and proficiency with Excel, with a stable full-time schedule Monday–Friday, 8:30 AM–5:00 PM.

Training and benefits are provided as part of a comprehensive package. The position emphasizes office operations support, data entry, customer service, and handling confidential information

Qualifications

• Previous administrative, customer service, or office support experience preferred.
• Strong attention to detail and organizational skills.
• Proficiency with Microsoft Excel and data entry.
• Professional communication skills.
• Ability to handle confidential information.
• Insurance experience is a plus but not required, training available.

Responsibilities

• Process employee enrollments and terminations
• Answer client inquiries and provide administrative support
• Assist with claims and benefits-related documentation
• Perform data entry and maintain accurate records
• Update spreadsheets and support renewal processing
• Assist with general office and customer service functions

Skills

Data entry

Organizational skills

Professional communication

Confidential information handling

Customer service

Tools

Microsoft Excel

Job description

Administrative Support Specialist

Pay: $20-$22/hour + Benefits (could be higher depending on experience)

Schedule: Monday-Friday 8:30 AM-5:00 PM (Off Early Friday!)

A growing professional services firm is seeking an Administrative Support Specialist to join their team immediately. This position plays a key role in supporting clients, processing employee benefit information, maintaining accurate records, and assisting with day-to-day office operations.

Responsibilities

• Process employee enrollments and terminations
• Answer client inquiries and provide administrative support
• Assist with claims and benefits-related documentation
• Perform data entry and maintain accurate records
• Update spreadsheets and support renewal processing
• Assist with general office and customer service functions

Qualifications

• Previous administrative, customer service, or office support experience preferred
• Strong attention to detail and organizational skills
• Proficiency with Microsoft Excel and data entry
• Professional communication skills
• Ability to handle confidential information
• Insurance experience is a plus but not required, training available

What We Offer

• Competitive starting pay
• Comprehensive benefits package
• Stable full-time schedule
• Professional office environment
• Growth and advancement opportunities