Office Administrator

RedKey Realty Leaders - St. Louis; Chesterfield (MO); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Paid time off

Company holidays

Professional development and training

Job summary

RedKey Realty Leaders - St. Louis is seeking an Office Administrator to be the central hub for in-office operations and agent support in Chesterfield, MO.

You will assist with CRM setup, marketing requests, and onboarding/off-boarding processes, while fostering a welcoming, high-functioning environment. The role emphasizes agent engagement, training coordination, and collaboration with leadership on events, vendor management, and day-to-day office readiness, contributing to RedKey’s agent-first

Qualifications

• 2+ years of administrative, office coordination, or customer service experience.
• Strong organizational skills with attention to detail.
• Excellent communication and interpersonal skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with Google Workspace (or similar platforms).

Responsibilities

• Serve as the primary in-office contact for agent support and providing timely solutions to requests.
• Assist agents with CRM setup, marketing requests, campaigns, and general workflow support.
• Encourage agent connection to company resources, training, and events.
• Maintain a friendly, supportive, and solutions-oriented presence throughout the day.
• Support Branch Manager with agent attraction efforts.
• Complete agent onboarding tasks ensuring agents are fully integrated into RedKey systems, tools, platforms, and office processes.
• Support off-boarding procedures and system removals.

Skills

Organizational skills

Communication

Multitasking

Google Workspace

Interpersonal skills

CRM familiarity

Tools

CRM systems

Marketing tools

Transaction platforms

Job description

The Office Administrator serves as the central operational and agent-support anchor of the office. This role ensures a welcoming, efficient, and high-functioning environment while supporting agents, facilitating CRM training, and maintaining office flow and readiness. The Office Administrator plays a vital role in agent onboarding and off-boarding, culture and engagement activities, event support, and daily administrative operations that uphold RedKey’s service standards and agent-first approach.

Core Responsibilities

Agent Success & Support

• Serve as the primary in-office contact for agent support and providing timely solutions to requests.
• Assist agents with CRM setup, marketing requests, campaigns, and general workflow support.
• Encourage agent connection to company resources, training, and events.
• Maintain a friendly, supportive, and solutions-oriented presence throughout the day.
• Support Branch Manager with agent attraction efforts
• Complete agent onboarding tasks ensuring agents are fully integrated into RedKey systems, tools, platforms, and office processes.
• Support off-boarding procedures and system removals.

Administrative & Financial Operations

• Process commission check and maintain accurate documentation.
• Reconcile weekly agent billing and submit to Finance by the end of each week.
• Support file compliance and auditing.
• Support internal communication updates in partnership with marketing and leadership.
• Maintain vendor lists; add new vendors after proper vetting and approval.
• Maintain a clean, organized, and client-ready office environment throughout the day, including shared and outdoor spaces.
• Meet and Greet all visitors with a welcoming greeting
• Answer phone calls and direct calls to appropriate party
• Manage conference room bookings with priority to closings and ensure accurate calendar updates and timely room turnover.
• Support office events, trainings, meetings, and closings through setup, materials, refreshments, and end-of-day reset.
• Send cards, gifts, and engagement to our agents.
• Maintain letter boards, welcome signage, and office culture touch points.

Inventory & Supplies Management

• Restock office, kitchen, restroom, and event supplies weekly or as needed.
• Maintain Supra and sign logs for agent usage.
• Manage RedKey Store inventory and work within approved budgets for reorders.
• Ensure closing and event supplies are maintained and ordered from approved vendors.
• Competitive salary ($42,000 - $52,000)
• Paid time off and company holidays
• Professional development and training opportunitiesOpportunity for growth as the company continues to expand
• Collaborative, supportive, and high-energy team environment

Qualifications

Required

• 2+ years of administrative, office coordination, or customer service experience
• Strong organizational skills with attention to detail
• Excellent communication and interpersonal skills
• Ability to manage multiple priorities in a fast-paced environment
• Proficiency with Google Workspace (or similar platforms)

Preferred

• Experience in real estate or brokerage operations
• Familiarity with CRM systems, marketing tools, or transaction platforms
• Event coordination or hospitality experience
• Experience supporting sales professionals or independent contractors