Office & Admin Specialist - CSR, HR & Accounting

Cook's Pest Control, Inc.; Decatur (AL); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Competitive pay

401(k) retirement plan with company 1

Paid time off – vacation/sick time + H

Mentorship & Advancement opportunities

Job summary

Cook’s Pest Control, Inc. is seeking an Office Specialist to handle daily office tasks and deliver excellent customer service. The role spans receptionist duties to HR and accounting support as needed, and requires strong computer skills and organizational abilities.

You will answer calls, process payments, manage vendor invoices, and assist with payroll adjustments while maintaining accurate records in a fast-paced office environment.

Qualifications

• High School Diploma or equivalent.
• Excellent customer service skills.
• Proficient with Microsoft Office Suite (Excel, Word, and Outlook).
• Excellent organizational skills and the ability to multitask.
• Excellent written and verbal communication.
• Ability to work well independently and as part of a team.

Responsibilities

• Answer incoming customer calls and route to the appropriate department.
• Complete initial new customer intake and enter basic customer information.
• Respond to customer account and billing questions.
• Process customer payments and daily bank deposits.
• Process vendor invoices and coordinate with Corporate Office.
• Assist with payroll adjustments and maintain records.

Skills

Customer service

Multitasking

Communication

Teamwork

Attention to detail

Education

High School Diploma or equivalent

Tools

Excel

Word

Outlook

Job description

Cook’s Pest Control, Inc. is seeking an Office Specialist to handle daily office tasks and deliver excellent customer service. The role spans receptionist duties to HR and accounting support as needed, and requires strong computer skills and organizational abilities.

You will answer calls, process payments, manage vendor invoices, and assist with payroll adjustments while maintaining accurate records in a fast-paced office environment.