Administrative Specialist – HR, Accounting & Ops

Cook's Pest Control Inc; Nashville (TN); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

401(k) with company match

PTO

Mentorship & advancement

Job summary

Cook’s Pest Control, Inc. in Nashville is seeking an Office Specialist to support daily office operations and deliver excellent customer service. The role spans receptionist tasks, HR and accounting duties, and general office management.

You will handle customer calls, intake, payments, payroll review, vendor invoices, onboarding, and data entry in HRIS with accuracy. The position requires strong communication, organizational skills, and the ability to multitask in a fast-paced environment, with

Qualifications

• Excellent customer service skills.
• Strong computer skills and proficiency in MS Office.
• Exceptional organizational and multitasking abilities.
• Ability to work independently and as part of a team.
• Experience with HR and accounting tasks is a plus.

Responsibilities

• Answer incoming customer calls and route to appropriate department.
• Enter new customer information and manage billing questions.
• Process customer payments and daily deposits.
• Process vendor invoices and payments; coordinate with Corporate Office.
• Monitor past due accounts and collections when needed.
• Hire and onboarding tasks; background checks and new hire paperwork.
• Assist HR and benefits questions; maintain HRIS data.
• Manage monthly office supplies and ensure excellent customer service.
• Sit at a computer up to 8 hours; light lifting; possible Saturdays/evenings.

Skills

Customer service

Microsoft Office

Multitasking

Office administration

Tools

Excel

Word

Outlook

HRIS

Job description

Cook’s Pest Control, Inc. in Nashville is seeking an Office Specialist to support daily office operations and deliver excellent customer service. The role spans receptionist tasks, HR and accounting duties, and general office management.

You will handle customer calls, intake, payments, payroll review, vendor invoices, onboarding, and data entry in HRIS with accuracy. The position requires strong communication, organizational skills, and the ability to multitask in a fast-paced environment, with