Multitask Office & HR Administrator

Cook's Pest Control Inc; Huntsville (AL); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive Pay

401(k) Retirement Plan with Company M

Paid Time Off – Vacation/Sick Time + H

Mentorship & Advancement opportunities

Job summary

Cook’s Pest Control, Inc. is seeking an Office Specialist to handle everyday office tasks, customer service, and some HR/Accounting functions in an office setting.

The role involves answering calls, intake of new customers, handling payments, and supporting HR and payroll processes. The position requires strong computer skills, proficiency with Microsoft Office, and excellent organizational and communication abilities.

Qualifications

• Excellent customer service skills.
• Excellent computer skills and familiarity with Microsoft Office Suite (Excel, Word, Outlook).
• Excellent organizational skills and ability to multitask.
• Excellent oral and written communication skills.
• Ability to work well independently and in a team.

Responsibilities

• Answer incoming customer calls and route to the appropriate department.
• Complete initial new customer intake and route information to sales.
• Respond to customer account and billing questions or concerns.
• Contact customers regarding invalid payments and funding sources.
• Process customer payments and daily bank deposits.
• Process vendor invoices and coordinate payments.
• Monitor past due accounts and pursue collections as needed.
• Complete hiring and onboarding processes for new employees, including background checks and new hire paperwork.
• Assist employees with HR/Benefits questions and changes.
• Manage workers’ compensation and auto insurance claims.
• Maintain monthly warehouse and office supply orders.
• Demonstrate excellent customer service and strong computer skills.

Skills

Customer service

Computer skills

Organizational skills

Communication skills

Teamwork

Tools

Microsoft Office Suite

Job description

Cook’s Pest Control, Inc. is seeking an Office Specialist to handle everyday office tasks, customer service, and some HR/Accounting functions in an office setting.

The role involves answering calls, intake of new customers, handling payments, and supporting HR and payroll processes. The position requires strong computer skills, proficiency with Microsoft Office, and excellent organizational and communication abilities.