Office Admin & Dispatcher (Mon–Fri, Daytime)

IICRC; United States; Remote; USD 34,000 - 37,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Relocation bonus

Signing bonus

Training & development

Vision insurance

401(k)

401(k) matching

Bonus based on performance

Company parties

Competitive salary

Dental insurance

Flexible schedule

Job summary

SERVPRO Team Doyle in Scranton, PA seeks an organized Office Administrative Assistant/Dispatcher to serve as the heart of our office. You will handle customer inquiries, manage schedules, and support field technicians and management in a fast-paced environment.

This daytime, in-office role offers a stable Mon-Fri schedule, competitive hourly pay, and a comprehensive benefits package including health, dental, vision, 401(k) with match, PTO, and opportunities for advancement.

Qualifications

• Minimum 2+ years of administrative or office experience.
• Experience in Construction, Restoration, HVAC, Plumbing, Building Trades, or Property Management preferred.
• Strong computer and typing/data entry skills.
• Excellent written, verbal, and interpersonal communication.
• Local presence in Greater Scranton area.

Responsibilities

• Serve as primary contact for customers during critical moments.
• Enter customer profiles, job notes, dispatch logs, and claims into software.
• Coordinate schedules and dispatch field crews and managers.
• Audit files and prepare billing documents for insurers.
• Provide administrative support to office managers and team.

Skills

Administrative experience

Tech proficiency

Data entry

Communication skills

Attention to detail

Tools

Microsoft Office

Google Workspace

Job description

SERVPRO Team Doyle in Scranton, PA seeks an organized Office Administrative Assistant/Dispatcher to serve as the heart of our office. You will handle customer inquiries, manage schedules, and support field technicians and management in a fast-paced environment.

This daytime, in-office role offers a stable Mon-Fri schedule, competitive hourly pay, and a comprehensive benefits package including health, dental, vision, 401(k) with match, PTO, and opportunities for advancement.