Office Admin

fishwindowcleaningcareers; Phoenix (AZ); On-site; USD 27,552 - 30,307; Full time

Benefits offered by this job

Casual work environment

Competitive salary

Training & development

Job summary

Fish Window Cleaning is seeking an Administrative Assistant for our North Phoenix office. The role involves managing emails, processing payments, and coordinating with maintenance companies.

You’ll be the friendly voice of the office, driving a positive first impression and smooth daily operations. We offer a casual, friendly work environment, competitive salary, and opportunities for training and development.

Qualifications

• Attention to detail in all tasks and communications.
• Able to multitask and manage a high volume of work.
• Strong organizational and follow-through abilities.
• Friendly, outgoing personality and helpful demeanor.
• Clear, professional communication via phone, email and in person.
• Demonstrates self-confidence and trustworthiness.
• Willingness to quickly learn new software/systems.
• Proficiency with Word, Excel, and Outlook (may be tested).

Responsibilities

• Manage high-volume email communication.
• Collect current and past-due accounts.
• Process payments (check, cash, credit) into the database.
• Build relationships with National Maintenance Companies and payment processes.
• Create bank deposits.
• Enter, schedule, and confirm job services in the database.
• Instruct window cleaners on completing orders and invoices correctly.
• Complete all necessary paperwork.
• Answer phones with aim of capturing every call.

Skills

Attention to detail

Multitasking

Organizational skills

Excellent communication

Phone and email etiquette

Self-confidence

Willingness to learn new software

Microsoft Word/Excel/Outlook

Education

High School diploma/GED

Tools

Word

Excel

Outlook

Job description

Benefits:

• Casual, friendly work environment
• Competitive salary
• Training & development

Administrative Assistant

Fish Window Cleaning is hiring a highly competant Office Admin for our small, but busy, North Phoenix office (Cave Creek Rd and Cactus Rd). We are looking for an exceptional professional who does more than just manage a desk—you anticipate needs before they arise. As the "voice" of our office, you create the critical first impression of our brand and play a major role in our continued growth.

Who You Are:

You are a self-motivated, friendly individual who thrives on staying two steps ahead. You don't just wait for a task list; you see what needs to be done and take the initiative to do it.

The Impact You’ll Make:

• Operational Excellence: Expertly handle accounts receivable and day-to-day office functions with uncompromising attention to detail.
• Customer Experience: Take ownership of the "first impression," ensuring every customer's interaction is seamless and positive.
• Proactive Problem Solving: Identify potential problems and take measures to avoid them to keep us running smoothly.

Compensation $20-$22/hour, based on experience

Schedule: Monday-Friday, start: 9am.

End: Between 1pm and 3pm, depending on workload (20 to 30 hours per week).

Essential Duties and Responsibilities:

• Managing email communication (can be numerous at times)
• Collecting current and past due accounts
• Processing check, cash and credit card payments into our database
• Creating and maintaining relationships with National Maintenance Companies and their payment processes
• Creating bank deposits
• Entering, scheduling, and confirming job services into our database
• Instructing window cleaners on completing work orders and invoices properly
• Filing out all necessary paperwork
• Answering phones (< 10 calls/day; seeking 100% capture)

Essential Qualifications:

• Very high attention to detail – must be able to reliably notice and communicate elaborate details
• Competent and efficient – must be able to multitask and to process the volume of work and communication
• Good organizational skills and ability to follow-through
• Friendly, outgoing personality, love helping people
• Excellent communication skills on the phone, email and in person
• Demonstrate self-confidence and trustworthiness
• Ability to learn new software and systems
• Working knowledge of Word, Excel, and Outlook (may be tested)
• High School diploma/GED required
• Office-related experience is preferred
• Reliable transportation

Fish Window Cleaning has grown to be the world's largest window cleaning company with more than 250 franchise territories in 44 states, yet we still maintain the traditional values we were founded on. We clean glass from 1 to 3 stories at commercial and residential locations including retail locations, office buildings and malls. We will always treat every customer as though they are our only customer.