OCM Manager: Digital Transformation & User Adoption

Goodwin; Santa Monica (CA); On-site; USD 111,500 - 167,300; Full time

Benefits offered by this job

Health, dental, and vision insurance

Life and disability insurance

Retirement & Savings Plan

Professional development opportunities

Employee recognition programs

Employee wellness programs

Job summary

Goodwin is looking for a dynamic individual to join its Global Operations Team, focusing on change management in Santa Monica. The role involves developing strategies for technology initiatives, crafting tailored communication plans, and designing training programs to ensure user engagement and adoption of new technologies.

The ideal candidate will have 5–8+ years of related experience, strong communication skills, and a Bachelor’s degree in a relevant field. Goodwin offers a comprehensive benefits package and opportunities for career advancement.

Qualifications

• 5–8+ years of experience in change management, communications, training or related roles.
• Proven experience supporting technology implementations or digital transformation initiatives.
• Strong communication and storytelling skills across multiple formats and audiences.

Responsibilities

• Develop and execute OCM strategies for technology initiatives and digital transformation programs.
• Create clear communication plans tailored to diverse audiences.
• Design and deliver role‑based training programs.

Skills

Change Management

Communications

Training Design

User Adoption

Cross-Functional Collaboration

Education

Bachelor’s degree in Business, Communications, or related field

Job description

Goodwin is looking for a dynamic individual to join its Global Operations Team, focusing on change management in Santa Monica. The role involves developing strategies for technology initiatives, crafting tailored communication plans, and designing training programs to ensure user engagement and adoption of new technologies.

The ideal candidate will have 5–8+ years of related experience, strong communication skills, and a Bachelor’s degree in a relevant field. Goodwin offers a comprehensive benefits package and opportunities for career advancement.