Manager, OCM - Global Process Integration & Optimization

MissionStaff; Westerville (OH); On-site; USD 95,000 - 130,000; Full time

Job summary

MissionStaff in Westerville, Ohio, is seeking a Manager of Organizational Change Management (OCM) to drive a significant global process transformation initiative. This role requires over 10 years of experience in organizational change and a strong background in process redesign and manufacturing settings.

The successful candidate will lead strategies for change management to ensure the full adoption of process improvements across various regions and cultures, ultimately enhancing operational excellence and behavioral transformation.

Qualifications

• 10+ years leading organizational change in global transformations.
• Deep expertise in change management methodologies.
• Bachelor's degree required; advanced degree preferred.

Responsibilities

• Spearhead change management strategies for process improvements.
• Ensure successful adoption of digital platforms and enterprise transformations.
• Deliver operational excellence and sustainable behavioral change.

Skills

Organizational change management

ERP experience

Stakeholder management

Process redesign

Change management methodologies

Education

Bachelor's degree

Master's degree (preferred)

Tools

Prosci/ADKAR

Lean/Six Sigma

Job description

Overview

Join a forward-thinking organization as the Manager of Organizational Change Management (OCM) for a critical global process transformation initiative. This high-impact role is designed for a strategic leader with deep expertise in process redesign, operating model change, and manufacturing environments. You will spearhead change management strategies to enable successful adoption of process improvements, digital platforms, and enterprise transformations across regions, cultures, and functions. Your leadership will be instrumental in delivering operational excellence, sustainable behavioral change, and enterprise-wide alignment, ensuring the full value realization of complex initiatives.

Job Title

Manager OCM - Global Process Integration & Optimization

Required Skills

• 10+ years of experience leading organizational change in large-scale, global transformations
• Proven track record supporting end-to-end process integration, ERP, digital transformations, and operating model changes
• Deep expertise in change management methodologies (Prosci/ADKAR, Kotter, Agile Change)
• Strong manufacturing/process redesign background with ERP experience
• Exceptional stakeholder management and executive communication skills
• Ability to translate complex system and process changes into clear, role-based impacts
• Data-driven approach to change readiness, adoption, and effectiveness
• Bachelor’s degree required; advanced degree preferred

Nice to Have Skills

• Experience with global process harmonization, shared services, or digital platform rollouts
• Certification in change management (Prosci, PMP, Lean/Six Sigma)
• Background in LEAN/Six Sigma and Agile methodologies
• Experience working across multiple geographies and cultures
• Ability to influence without direct authority in a matrixed environment

Preferred Education and Experience

• Bachelor’s degree in Business Administration, Organizational Development, or related field; Master’s degree preferred
• 8-10 years of relevant experience with a focus on manufacturing, operations, or enterprise process redesign
• Prior experience supporting ERP implementations and digital transformations in manufacturing environments
• Minimum of 8 years in OCM roles supporting large-scale global initiatives

MissionStaff is an equal opportunity employer. Please note that we do not accept unsolicited resumes from third-party recruiters or agencies. Additionally, candidates must be U.S. citizens or Permanent Residents to be considered for this position.