OCM Lead — Transformation & Adoption Champion

NTT DATA, Inc.; San Diego (CA); Hybrid; USD 140,000 - 170,000; Full time

Job summary

NTT DATA is seeking an experienced OCM Lead to join our team in San Diego, California (US-CA). You will architect and drive change management strategies for large-scale transformation programs, integrating change activities with Agile project plans and partnering with PMs and product owners to ensure adoption.

You will map stakeholders, design training and communications, manage governance, and measure progress with KPIs to enable a smooth go-live and sustained benefits.

Qualifications

• 5+ years of experience in Organizational Change Management.
• 3+ years in change strategy development, stakeholder engagement, and training enablement.
• 3+ years’ experience working in Agile transformation programs.
• 3+ years of experience with Prosci, ADKAR or similar frameworks.

Responsibilities

• Develop and execute change management strategies aligned with project objectives.
• Integrate change activities into project plans with PMs and Product Owners in Agile environments.
• Identify and map stakeholders; build partnerships to drive adoption.
• Define business impact areas and design training approaches with L&D.
• Create and implement targeted communications and leadership updates.
• Establish feedback mechanisms and address adoption challenges.
• Assess training needs and enable teams with learning plans and job aids.
• Track change progress with KPIs and dashboards; ensure governance.

Skills

Organizational Change Management

Stakeholder Engagement

Communication Planning

Training Enablement

Agile Transformation

Prosci / ADKAR frameworks

Education

Bachelor's degree in Computer Science or equivalent

Job description

NTT DATA is seeking an experienced OCM Lead to join our team in San Diego, California (US-CA). You will architect and drive change management strategies for large-scale transformation programs, integrating change activities with Agile project plans and partnering with PMs and product owners to ensure adoption.

You will map stakeholders, design training and communications, manage governance, and measure progress with KPIs to enable a smooth go-live and sustained benefits.