Oceanfront Front Desk & Guest Services Agent

Shamin Hotels; Virginia Beach (VA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Hilton employee travel discounts

Shamin perks – gym, entertainment, car

$200 Referral Bonus

Oceanfront work environment

Job summary

Shamin Hotels in Virginia Beach seeks a Guest Service Agent at the Hilton Virginia Beach Oceanfront. You will greet guests, check them in/out, handle reservations, and provide local recommendations to ensure an exceptional oceanfront stay.

Responsibilities include processing charges, assisting with dining and transport bookings, and coordinating with front office and other departments. A friendly, professional demeanor and flexible schedule are essential.

Qualifications

• Friendly, outgoing personality focused on guest satisfaction.
• Strong communication and interpersonal skills.
• Comfortable handling payments and basic math with accuracy.
• Professional appearance and demeanor.
• Flexibility to work evenings, weekends, and holidays.
• Prior front desk, customer service, or hospitality experience preferred but not required.

Responsibilities

• Welcome, check in/out guests and provide room details discreetly.
• Handle reservations and guest requests, including restaurant or transport bookings.
• Process charges, payments, and maintain guest accounts and records.
• Coordinate with front desk and other departments; upsell Shamin Hotels.
• Represent the hotel with timely, courteous service and a welcoming attitude.

Skills

Friendly, outgoing personality

Strong communication skills

Cash handling & basic math

Basic computer skills

Professional appearance

Flexible schedule

Front desk/hospitality experience (des

Job description

Shamin Hotels in Virginia Beach seeks a Guest Service Agent at the Hilton Virginia Beach Oceanfront. You will greet guests, check them in/out, handle reservations, and provide local recommendations to ensure an exceptional oceanfront stay.

Responsibilities include processing charges, assisting with dining and transport bookings, and coordinating with front office and other departments. A friendly, professional demeanor and flexible schedule are essential.