Ocean Import Specialist I — Global Logistics

AIT Worldwide Logistics, Inc.; Palatine (IL); On-site; USD 3,458,000 - 4,890,000; Full time

Benefits offered by this job

Medical

Prescription

Health Savings Account

Flexible Spending Accounts

Dental

Vision

Life

AD&D

Disability

Supplemental Health

Employee Support

Paid Parental Leave

Tuition Reimbursement

Vacation days

Job summary

AIT Worldwide Logistics is seeking an Ocean Import Agent to coordinate daily export/import activities for international shipments to and from the USA. You will focus on operational excellence and delivering a world-class customer experience across all transportation modes.

The role requires strong analytical ability, attention to detail, and a customer-service mindset. Located in Palatine, IL, this on-site position offers growth within a global logistics provider.

Qualifications

• High school diploma or equivalent.
• 0-2 years freight forwarding experience preferred.
• Ability to analyze numerical data and identify patterns.
• Basic knowledge or ability to learn CargoWise.

Responsibilities

• Receive and validate customer orders and related documentation.
• Identify best routing and transit options per customer request.
• Obtain quotations from vendors/agents for potential costs.
• Issue quotations and confirm acceptance with customers.
• Ensure ISF is completed timely by broker (if applicable).
• Track vessel arrivals and update milestones in the system.
• Confirm delivery and manage post-shipment documentation.

Skills

Team player

Strong work ethic

Growth mindset

Customer service focus

Education

High school diploma or equivalent

Tools

CargoWise

Job description

AIT Worldwide Logistics is seeking an Ocean Import Agent to coordinate daily export/import activities for international shipments to and from the USA. You will focus on operational excellence and delivering a world-class customer experience across all transportation modes.

The role requires strong analytical ability, attention to detail, and a customer-service mindset. Located in Palatine, IL, this on-site position offers growth within a global logistics provider.