Ocean Import Specialist – Global Impact & Growth Path

SmartRecruiters, Inc.; Franklin (WI); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Paid Vacation & Holidays

Medical Health Plan

Life Insurance

Employee Stock Purchase Plan

Training & Development

Growth opportunities

Employee Referral Bonus

Job summary

Expeditors is seeking an Ocean Import professional to ensure timely and accurate movement of freight and information within the Ocean Import Department, while providing exceptional customer service. You will work under the Ocean Import Lead Agent, Supervisor, and Manager, supporting operations, billing, and process improvements.

The role requires a Bachelor’s degree or equivalent experience, and at least 6 months in Ocean Import, with strong interpersonal skills and meticulous attention to

Qualifications

• Bachelor's degree preferred.
• 6 months experience in Ocean Import.
• Effective interpersonal skills.
• Attention to Detail.

Responsibilities

• Operate with strong knowledge of ocean import procedures and industry practices.
• Deliver excellent customer service to internal and external contacts.
• Adhere to standard procedures and productivity targets.
• Assist with accounting tasks related to billing and cost control.
• Process and ensure accurate and timely billing.
• Pursue self-development and cross-functional learning.
• Understand department workflows to improve efficiency and productivity.
• Maintain timely overseas communications and respond to emails/requests promptly.
• Escalate issues to management when necessary.

Skills

Interpersonal skills

Attention to Detail

Education

Bachelor's degree preferred

Job description

Expeditors is seeking an Ocean Import professional to ensure timely and accurate movement of freight and information within the Ocean Import Department, while providing exceptional customer service. You will work under the Ocean Import Lead Agent, Supervisor, and Manager, supporting operations, billing, and process improvements.

The role requires a Bachelor’s degree or equivalent experience, and at least 6 months in Ocean Import, with strong interpersonal skills and meticulous attention to